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Welcome to Jellyneo, the #1 ad-free Neopets help site! We offer news and tips for the popular online game Neopets. Here's what you can find on the site:

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Dave
Neopets is a Video Game Hall of Fame Finalist
  • Posted by Dave
  • Posted on March 15, 2024, 9:44 am NST


Image courtesy the Strong National Museum of Play

Neopets has been nominated as a finalist to be inducted into the World Video Game Hall of Fame! Other notable nominees include Guitar Hero, Metroid, Myst, Sim City, and Tony Hawk’s Pro Skater.

The museum is offering the ability for players to vote once per day in a poll for their game of choice, which you may do so by clicking the button below. (It's like a higher stakes Neopies!) Do note, however, that the poll only seems to work on Chrome (and its derivations), and if you're using another browser like Firefox, you may have issues seeing it.

Follow @jellyneo on Twitter for all the latest #Neopets news!
Dave
NeopetsShop.com Closing Temporarily
  • Posted by Dave
  • Posted on March 15, 2024, 9:36 am NST


As announced previously, the Neopets Merch Shop (located at www.neopetsshop.com) will be closing down on March 20th, five days from now.

TNT is ending their partnership with the existing merch shop operator in favor of one that should hopefully have better global shipping costs. Currently, all we know is that they are "aiming for end of March" for the new partner to go online, but no official re-opening date has been announced yet.

If you're dying for any of the existing merch, we'd recommend considering a purchase, as it's unknown which merch (if any) will carry over to the new partner's shop. Note, however, that any purchases cannot be returned.

Follow @jellyneo on Twitter for all the latest #Neopets news!
Dave
Release Notes Update
  • Posted by Dave
  • Posted on March 14, 2024, 5:10 pm NST


Happy Thursday! TNT has published a few exciting bug fixes under the release notes today! Here they are:

Pet Care - Down with boring books! We are trying to break from a long-time Neopets tradition of your neopets hating things for no particular reason.

NC Purchase - Improved NC purchase and redeem process. Users should see updated NC balance swiftly.

Premium Subscription - Fixed a scenario where premium perks were not updated and synced with renewal date.

Neoboard Reporting - When reports are made on first post of a Neoboard thread, a fix was made to ensure the report does not have issues and gives feedback.

This is exciting news—we have confirmed that this means your Neopets will no longer refuse certain items:

  • Books won't be boring
  • Foods (and notably Gourmet Foods) won't be yucky
  • Petpets will not refuse to attach
  • Toys won't be boring
  • Grooming items won't be yucky

We're still working to confirm whether Toys, Grooming items, and Medicines have also been updated. We're also working on updating our various guides and tools around Jellyneo to reflect this, such as our Checklist tools.
Follow @jellyneo on Twitter for all the latest #Neopets news!
Herdy
Scorchio Day Roundup
  • Posted by Herdy
  • Posted on March 14, 2024, 3:08 pm NST

To celebrate Scorchio Day, a new colour is available!


Origami

A new Scordrax themed outfit is available Cog's Togs:



A new food is also available:

Follow @jellyneo on Twitter for all the latest #Neopets news!
Kenny
New NeoPass Information and FAQ
  • Posted by Kenny
  • Posted on March 13, 2024, 5:53 am NST

UPDATE, 6:30 PM NST: NeoPass has begun rolling out to small chunks of beta testers. If you signed up, keep an eye on your inbox to see if you were selected as a tester. You'll receive an invitation code, which you can enter at neopass.neopets.com/register.

A log in with NeoPass option has also been added to the Neopets login page:




This morning, a new page about the upcoming NeoPass feature has appeared on the Neopets portal:


It includes a brief description:
Now there is a way to make your adventures through Neopia even more seamless! Introducing the NeoPass, a centralised user account that enables user access to all games under the Neopets IP: Neopets.com, Faerie’s Hope, Tales of Dacardia, and the upcoming World of Neopets. Players can use one NeoPass account to log in to all the games and monitor their account and game progress through the NeoPass dashboard.

In addition, there is a link to an official FAQ on an official support site. Included in the FAQ is a link to a page to create a NeoPass account, but the page is not yet live.


You're encouraged to explore the FAQ fully yourself, but we also wanted to highlight a couple of interesting tidbits. Keep in mind that these may very well change before the feature is released, and sometimes FAQs remain incorrect or out of date even after release!



NeoPass will allow you to formally link your main and side accounts, and formally identify which is which. You will be able to change which is your main every 30 days.
How many Neopets accounts can I link to my NeoPass account?
You can link up to 5 Neopets accounts, with only one main account and a maximum of four side accounts. Please note that all the account rules for Neopets still apply here. Failure to comply with account rules might result in all associated accounts being frozen.

Why am I unable to switch main accounts?
You are only able to switch main accounts once every 30 days. If you have recently switched main accounts, the feature will be disabled until 30 days later.


NeoPass will seemingly offer the ability—for the first time ever—to update an account's birthday.

What happens to my side account settings after migrating to NeoPass?
Upon migrating an account to NeoPass, all previous account settings, including registered email, birthday, and region, will be replaced with the settings associated with your NeoPass.

However, your NeoPass birthday is permanently set, similar to how the main site currently works.

Can I alter my date of birth on NeoPass?
Your birthdate is permanent once set, so be sure to enter it correctly during registration.


Make sure you are careful about which email or social account you use to create your NeoPass account. It cannot be changed later.
UPDATE, March 14: The answers to these FAQs have been updated to suggest email updates are only "currently" not possible and to suggest that support may indeed be able to assist. We have left the original answers strikethroughed below for context.

Can I update the email associated with my NeoPass account?
No, it is not possible to update the registered email for your NeoPass account. Each NeoPass is tied to a unique email or single sign-on (SSO) login. Our customer support team cannot assist with requests for email updates.
No, it is currently not possible to update the registered email for your NeoPass account. Each NeoPass is tied to a unique email or single sign-on (SSO) login. Please contact our customer support team for assistance.

Is it possible to sign in using social media accounts?
Yes, NeoPass allows third-party logins, including Facebook, and Apple. However, it's important to note that once you have selected a third-party login method, switching to an email-based login is not possible. Similarly, if you choose to sign in using your email as your username, switching to a third-party login method is not permitted.
Yes, NeoPass allows third-party logins, including Facebook and Apple. Once you have registered via third-party login, you can choose to set up a password and switch to an email-based login using the email associated with your social media account. However, it's important to note that if you choose to sign in using your email as your username, switching to a third-party login method is not possible at the moment.

UPDATE, March 14: In addition to the updates above, this morning a FAQ answer previously suggesting that main and side accounts cannot interact has been updated to remove that line. In addition, a list of permitted & restricted activities on side accounts has been added!


Although the use of "Pass" in the name might suggest to some gamers that it is a paid feature, it will be free to all! Think of it as short for "Password".

TNT Dom mentioned in the February AMA that NeoPass would soft launch with a testing phase; TNT even collected applications for Beta testers last month, and Beta testing has not yet started. We are not sure when NeoPass will be formally released, but we will update you here when it does!
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