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Welcome to Jellyneo, the #1 ad-free Neopets help site! We offer news and tips for the popular online game Neopets. Here's what you can find on the site:

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Neopets Merchandise Survey
  • Posted by Dave
  • Posted on November 5, 2020, 2:05 pm NST

A new survey from TNT has been linked in today's new features asking about merchandise. Questions range from how much you would spend on new merchandise, to what kinds of merchandise you'd like to see down the road.

It sounds like more merchandise may be in the pipeline after the Geekify and What's Your Passion products released in recent months.
Follow @jellyneo on Twitter for all the latest #Neopets news!
Premium Payment Method Bonus Live
  • Posted by Dave
  • Posted on November 3, 2020, 10:04 am NST

The 500 NC bonus for switching your Premium membership's payment method to PayPal is in the process of being awarded via Neomail:

Hi *username*,

Thank you for switching your premium membership payment option to PayPal! As a thank-you gift from us, 500 NC has been granted to your account.

If you're hoping to switch back to paying directly by credit card in the future, don’t worry; we'll have a new system implemented soon.We'll let you know once everything’s back in working order, so please stay tuned!

Thanks again; we immensely appreciate your continued support!

The Neopets Team

Of note is the confirmation that credit card payments will be returning. It's not surprising that there will be some time between having that happen, as the prior credit card processor for Neopets abruptly shut down in late September, and implementing a new credit card processor service does take some engineering time.

UPDATE, 10:55 AM: If you were already paying for your Premium membership via PayPal, then you should also be receiving some bonus Neocash via Neomail shortly:

Hi *username*,

Thank you for being a premium member through PayPal! As the site switches over to a new credit card provider, we immensely appreciate your continued support. As a thank-you gift from us, 250 NC has been granted to your account.

Happy shopping!

The Neopets Team
Follow @jellyneo on Twitter for all the latest #Neopets news!
November NC Collectible
  • Posted by Herdy
  • Posted on November 2, 2020, 2:42 pm NST

The fourth item for the Tricksters & Troublemakers Collection will soon be released, and features Jhudora! This item will only be available during November.

As this is the last item in the set, players who purchased all of the items also get a bonus:

Follow @jellyneo on Twitter for all the latest #Neopets news!
JN Server Update
  • Posted by Dave
  • Posted on November 1, 2020, 11:21 am NST

All done! This maintenance has concluded.

Hello all! This is just a quick notice to let you know about some possible upcoming Jellyneo downtime. Our host will be pushing an upgrade to our server this Tuesday, November 3rd. At some point between 6:00 PM and 10:00 PM NST, all of Jellyneo's departments may be offline for up to 20 minutes. If you catch us during that window—no fear, we should be back up and running soon after!

Altador Cup Records Service
Unfortunately, this upgrade will affect our Altador Cup Records service for jnAccounts. On the morning of November 3rd, we will be taking this service offline to do some necessary code updates. All of your records and image data will still be there (and any images you've posted on your lookups, petpages, etc. will continue working), you just won't be able to make any changes until after the service comes back online.

However, since the Altador Cup isn't expected to return until next summer, we will likely be spending the rest of our year working on other projects that have a little more priority (like Wardrobe upgrades, Flash preservation projects, and more). If you wish to keep access to your Altador Cup Records images, please copy down the shareable URLs to your stat images ASAP—those URLs will continue to work!

All other services and departments will be back up and functioning after the upgrade!
Follow @jellyneo on Twitter for all the latest #Neopets news!
November Monthly Freebies!
  • Posted by Suzuka
  • Posted on November 1, 2020, 9:31 am NST

Another day, another month, another chance to collect some freebie foods and Neopoints!

We've officially hit our fundraising goal for 2020! Thank you so much to all our visitors who've helped us reach it. If you haven't donated yet but are interested in doing so, donations are still welcomed and appreciated. You can find all the details you need to donate to help keep JN online and ad-free for the future on our donation page!

2020 Donation Trophies can be earned until the end of the year, for anyone who still wants to donate! The details are on our donation page! We can't thank you enough if you are able to donate.

Follow @jellyneo on Twitter for all the latest #Neopets news!
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