The Mysterious Symol Hole
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The Mysterious Symol Hole in Meridell is so small that only Petpets can fit through the tight opening. After squeezing in there, a Petpet may return with exclusive items, Neopoints, or an increase in strength.
Symol, symol, symol, symol, MUSHROOM MUSHROOM
Finding the Symol Hole
The Symol Hole is located in Meridell, although it is not labeled on the map. Instead, you simply click the unmarked hole next to Turmaculus, or of course just use the direct link.
How to Play
When you visit the Symol Hole, you'll see a picture of your Petpet and a command labelled "ENTER!". There are several different options as to how you wish to enter the Symol Hole, such as cannonballing or climbing down slowly, but what you select has no effect on the outcome.
Once you've picked your method of entry, you will start getting updates as your petpet explores:
Climb down slowly |
Dive in with eyes open or Dive in with eyes closed |
CANNONBALL! or BELLYFLOP! |
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At the end of this, you will either win a prize or the page will say "Wasn't that fun? Maybe you can do the same tomorrow!" However, it is actually possible to attempt multiple times on the same day. For more on that, see the "Timing Your Visit" section.
Timing Your Visit
September 22nd Hourly Prize Window: XX:53:00 to XX:56:59
Each hour of the day has a 4-minute window where you have a chance of receiving a prize. This window is the same for each hour throughout the day, but changes daily. It's hypothesized that jumping in outside of this 4-minute window will never reward you with a prize.
For example, one day it may be possible to win a prize every hour from XX:32:00
to XX:35:59
. However, the next day, the window could be XX:07:00
to XX:10:59
.
Within each hour's four-minute window, you have one attempt at a prize. Regardless of if you win a prize or not, you are placed on a "cooldown" for exactly one hour (3,600 seconds) before you can possibly win again. For example, if the daily window was XX:32:00
to XX:35:59
, and you attempted at 4:33:20 AM NST
, you will not be able to win a prize again until 5:33:20 AM NST
, even if you didn't win a prize!
Attempting to jump down the hole outside of the 4-minute window will not start your cooldown; only attempts within the 4-minute window matter for the cooldown. Unfortunately, visits outside the 4-minute window and visits within the 4-minute window where you did not win a prize present the same result: "Wasn't that fun? Maybe you can do the same tomorrow!" There is not a way to tell them apart.
As a note, the 4-minute window cannot wrap to the next hour. For example, if the window starts at XX:58:00
then it will end at XX:59:59
. It is also possible for some days to have no valid window at all; prizes cannot be won on these days.
Our guide here is updated daily with each day's 4-minute window, so check back each day to get the time!
Prizes
After these three updates over a few seconds, you will ultimately get one of four possible outcomes:
- nothing happens (by far the most common)
- you win an exclusive item (listed in the next section)
- you win between 17 and 1,832 Neopoints
- your Petpet gets a level increase
In addition to one of these outcomes, you will also get an avatar the first time you win an item or Neopoints.

Symol / Guide
Awarded the first time you win an item or Neopoints from the Symol Hole during the hourly 4-minute window. (See our guide for today's prize window.)
Released: October 21, 2005
Sometimes when nothing happens you will receive the message "Hang on, [PETPET] looks somehow different..." after your Petpet climbs out of the hole. However, nothing actually happens to your Petpet; it's just TNT teasing!
Item Prizes
Occasionally, your petpet will pop back out of the Symol Hole with an item in hand! All of these are exclusive to the Symol Hole. You can also view this list in our Item Database.
Dirt Day
Annually on June 14th, each time your petpet visits the Hole during the designated window, you'll receive a bonus prize in your inventory. There is no notification and this happens regardless of the outcome text displayed.
It's better than nothing I guess...

This article was written by: JN Staff