Neopian Pound

Transferring

The transfer feature allows you to move pets from one account to another.

Before you transfer a pet, here are some notes to keep in mind.

• Each pet may only be transferred once per day.
• Transfers not accepted after 72 hours are cancelled, with the pet returned to the original owner's account.
• Pets with a certain Petpet species attached to it cannot be transferred until the Petpet is removed, unless it has been changed via the Petpet Lab Ray into a normal Petpet.
• You are not able to transfer a pet if it is your only pet. You will instead receive an error: "An error occured while moving your Neopet. Please try again."
• While you have a pet in transit, you will not be able to create a new pet or adopt a pet from the pound. In fact, you cannot even peruse the pound! However, you can participate in transfers. This means it is possible to fill all the pet slots on your account despite having a pet in transit, with the following implications:
• If the transfer is rejected (or automatically cancelled after 3 days), you will receive the below Neomail once every 24 hours until it is resolved.
• Both the sender and recipient will be considered to have a pet in transit until it is resolved.
• The site will only attempt to return the pet in transit once per day (and sends the Neomail only if it cannot), so if you re-open a slot the pet will not return immediately; you must wait until ~24h after you last received the Neomail.
• As detailed in the Neomail, if you do not make space within 30 days, the pet will be sent to the Pound and the items it was wearing will be permanently deleted. The delivery fee is not refunded.

The user to whom you were trying to transfer {PETNAME} has not accepted the Neopet. However, we cannot return {PETNAME} to you because you currently have 6 other Neopets. Because of this, {PETNAME} is now stuck and will be placed in the Pound after 30 days. Any items worn by {PETNAME} will also be deleted upon its placement in the Pound. If you would like to have {PETNAME} returned to you, please make an opening for it in your account. Also, please be aware that you will not be refunded the delivery fee and will not be eligible to attempt another User-to-User Transfer until next month.

Thanks,
The Neopets Team

Transfer Limits

As of December 20, 2021, there is no limit whatsoever on "one-way" transfers. Any account is able to directly move pets to any other account an unlimited number of times each month. Additionally, the pet age restriction for transferring pets was also lifted. Prior to this, pets had to be at least 7 days old before they could be transferred.

Additionally, there is now no limit to how many "exchange transfers" or "two-way transfers" (where two accounts trade Neopets at the same time) that each account can do in a month.

If you offer a pet to another user in an exchange and they reject the request, your pet will remain on your account and you also not be refunded the 1,000 Neopoint transfer fee. The same applies if you offer a user a pet and they do not accept it within the three day deadline period.

Previous Transfer Limits

Previously, every account was allowed at least 1 exchange per month. As one of many loyal user perks, older accounts got additional monthly exchanges; see the table below for the breakdown.

Although two-way transfers are now unlimited, your transfer status page will only display the first transfers of the month up to the amount displayed corresponding to account age above. For example, if you have a 17-year-old account and have completed 15 transfers for the month, only the first 9 transfers will be displayed in your log. The log is reset monthly.

While initiating a transfer, you'll see the following message (with an example transfer count). Although the count is displayed, all transfers are unlimited, so pay no heed to the warning.

You are about to exchange {PETNAME} for a Neopet currently owned by {OTHER_USER}. This will cost 1,000 NP plus the adoption fee for the Neopet and will count as your 3rd User-to-User Transfers for this month. If accepted, it will also count as {OTHER_USER}'s 4th User-to-User Transfers for this month.

What Gets Transferred

• Neopoint wearables: any Neopoint wearables currently worn by the pet are transferred with it.
• Often, these items will not appear on the pet's image after transfer, but they are still being worn by the pet. This can be fixed by re-saving the pet's customisation in the customisation app.
• Relevant paint brush clothes: Paint Brush clothing will also be transferred, but only clothes that match the pet's current paint job.
• For example, if you transferred a Plushie Poogle that was wearing Pirate Poogle clothes, the clothes would not be transferred because they are not part of the pet's current colour.
• If, however, you had a Pirate Techo, any of the Pirate clothing it was wearing would be transferred along with it.
• Even if you unapply your pet's current paint brush clothing and leave them in your closet, the clothes would still be transferred to the new owner along with the pet. This may not be readily apparent in the pet's picture during transfer! If you want to keep the relevant clothing, you will need to paint your pet to a different colour before transferring.
• If you have multiples of any of the paintbrush clothes (for example, two Pirate Techo Captain Hats), only one will be transferred to the new owner.
• Petpet: if a Petpet is already attached, it will be transferred still attached. All of the Petpet's stats, including name, age, and level, will be unchanged.
• Stats: All of the stats that appear on a pet's lookup page (such as age, strength, hit points, intelligence, etc. and even Battledome history and Employment Agency history) will remain the same, with the exception of the Fishing skill (see next section).
• Pet Trophies: Any pet trophies the pet has earned (such as from the Beauty Contest) will remain.
• Neoquest I Games: Any current, unfinished games of NeoQuest I will transfer with the Neopet as they are tied to pets, not accounts.
• Training enrollments: If the Neopet to be transferred is currently enrolled in a training course at the Swashbuckling Academy, the Mystery Island Training School, or the Secret Ninja Training School, then they will remain in the course. This is true for all stages of completion: not yet started, in progress, and completed.
• Neolodge stays: Any bookings at the Neolodge remain active.

It is against the rules to require a user to pay for any of the above as part of the transfer. If you wish to receive compensation for any of the Neopoint items, you should remove them from your Neopet and arrange for that via the Trading Post or your shop as you would for selling any other Neopoint item.

What Doesn't Get Transferred

• NC wearables: These items will be returned to your Closet. NC items can only be traded using a gift box; see our NC trading guide for more information.
• Pet Styles: These items will be returned to your Styling Chamber. Like NC wearables, Pet Styles can only be traded using a gift box.
• Battledome weapons: any Battledome weapons equipped to the pet will be returned to the inventory.
• Petpages: the pet's petpage will be reset to the default for their species after the transfer is completed.
• Pet Lookup: the pet's description will be cleared after the transfer is completed.
• Fishing skill: a pet's Underwater Fishing level will be reset to 0 after the transfer is completed. When returned to the original account the pet earned their Fishing level on, they will regain their original Fishing level, so moving a pet between a main account and a side will not truly restart your Fishing progress.

How To Transfer A Pet

First, make sure that you have at least 1,000 Neopoints on hand, then head on over to the Transferring Pets Room. You will find a "Transfer" button below each pet; click the one for the pet you want to transfer.

This will open a pop-up prompt to select the account you want to transfer to. You can select a Neofriend from the dropdown, or type any account name in the text box. Be sure to type in the username correctly, and in all lower case letters (or else the transfer will error)!

Even though your pet appears without clothes, applicable paint brush clothing will transfer with it.

When you have typed in the account name and press the "OK" button, you will be taken the following screen where you will be given the option to choose to either one-way transfer or trade your pet for one of the recipient's. (For trading pets, see the next section.)

The pet counts at the top refer to your account, not the recipient's account.

Once you click on the "Confirm Transfer" option you will be taken to a new page allowing you to check your transferred pet's status. After this, it's all up to the receiving user!

Transfer Restrictions

Accounts that have not been logged into for 2 years or more will not be able to transfer (or adopt or abandon) any Neopets for 3 months after logging in again. According to the official FAQ, this is a security measure "to protect against the unauthorized access of accounts, ensuring that pets cannot be stolen or traded in the event an account is compromised." Visiting the Pound will display a message "You are not allowed to transfer pets at this time" along with the precise datetime that the functionality will be re-enabled.

The Pound image will also appear greyed out, and not because of The Void Within!

Varwolves cannot be transferred. A message "Varwolf Neopets do not like being transfered." will appear in place of a transfer button on the transfer page. (Lutari used to have the same restriction, but this was removed on December 20, 2021.)

A Neopet with a Petpet that is currently on an adventure in Grave Danger cannot be transferred. A message "You can't abandon or transfer a Neopet that is in Grave Danger!" will appear in place of a transfer button on the transfer page.

Trading Pets

If you choose to trade pets, after you have selected which pet you want to exchange you can click on the link at the bottom where it says "If you would like to exchange..." to be shown the pets of the person you are transferring your pet to. From there you will be able to select which of their pets you would like in return for yours, as shown below.

Unfortunately, Lutari will not appear here. This means if a Lutari is involved in a trade, the trade must be initiated from the account with a Lutari. It also means that a Lutari cannot be traded for another Lutari. (This is probably an oversight from a time when Lutari were not able to be transferred.)

Once again, after clicking on the "Exchange Neopets" button you will be shown either:

• A new page allowing you to check your transferred pet's status.
• A blank page without explanation! This happens if the recipient already has a pet in transit.

As with regular transferring of pets, you will be charged 1,000 NP for the transfer, as well as however much it costs to adopt the other person's pet when they accept the swap.

How To Receive A Pet

If you are receiving the pet, you will be sent an event notification like the one below:

Clicking on it will bring you to the page below, which will have a slightly different layout depending on if it's a one-way transfer or an exchange:

Your pet appears on the left, and theirs appears on the right. The detail about "your one User-To-User Transfer for the month" is outdated and can be ignored!

If you accept the pet, you will have to pay the adoption fee that is shown, which will be deducted from your on-hand total. (In this example, it is 92 Neopoints.) When the transfer is done, you will be brought to the Quick Ref page and your newly transferred pet will become your Active Pet.

If you reject the pet, it will be returned to the sender, who will be notified of your decision.

This page was last updated on February 23, 2026.