NeoPass

Add Existing Neopets.com Side Account

The first Neopets.com account you add (or create) will automatically be designated as your main account. You can add additional accounts, which will be designated by default as a side account. (You can change which is which later; for instructions how, see the "Changing Main Accounts" section later down this guide.)

To add a side account, you will start at the NeoPass home page. In the "Neopets.com" section (where your main account is listed), click the black "Edit" button.

This will cause a new "Add Account" button to appear. Click it!

You will be prompted to choose between an existing Neopets account or adding a new one. In this case, you will chose to use an existing one.

Because you will already be logged in to another Neopets account, NeoPass will prompt you to log out. When you are ready to do so, press the orange "Continue" button.

You will then be prompted to sign in to your side account's username and original (non-NeoPass) password.

If all goes well, you will receive a success message!

If you run into any errors or issues that cannot be resolved during this process, you can reach out to NeoPass customer support for assistance.

This page was last updated on March 15, 2025.