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Neopian Times Editorial Database

The Neopian Times Editorial is a (usually) weekly column hosted by The Neopets Team that answers questions direct from Neopians. Unfortunately, these Q&A's are not easily searched on the Neopets site, so we've created our own searchable database. Convenient for looking up past answers!

To search, just type something in the box below! (The fewer words, the better... usually.)

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Why are dailies/parts of the website that are not flash-based being converted first? We can still use the Classic layout for most things that don't require flash. Meanwhile, things with Flash show no signs of being updated - most of the maps and some Dailies (e.g. Kiko Pop, Coconut Shy, Test Your Strength, Bagatelle, Cork Gun Gallery, all the Wheels, etc). It makes it seem that that moving away from flash is not a priority for TNT (and this in turn creates a lot of user anxiety). An explanation will help allay concerns, so please tell us, what is the reason for this approach? ~~stargirl090

I will admit that we definitely overestimated how long it would take to convert each page within our team. The original goal was to convert dailies based on popularity to ensure that the most used ones were converted into the mobile-friendly layout. We've sinced changed our direction and are prioritizing flash pages, as you've mentioned, to make sure important flash-based features are converted in time. ~~gutterfoot

From Neopian Times, Issue 917. JN Editorial ID: 20644


Are you going to extend CSS3 to petpages as well? There's some features such as media queries (being able to change the css depending on the width of the screen) that I'd love to be able to use on petpages. I try to make my petpages mobile friendly too, but it's hard without all the css tools that are out there! Thank you! ~~june_scarlet

That's my plan! I'm a frontend developer who lives on CSS3, so when I tried to customise a petpage the other day, it was a nightmare. There may be the odd exception that we can't add for security reasons, but I'm right there with you! When we bring these features in to petpages and make the layouts responsive for user lookups and pet lookups, existing custom code by users will probably break. We hope you'll be excited to flex your skills with the new tools available to revamp your lookups when the time comes! ~~van Doodle

From Neopian Times, Issue 917. JN Editorial ID: 20643


Why does there seem to be a push to redo artwork for the beta? I understand some things need a redraw but it feels like other things are being redrawn (and taking your resources) without a clear reason. Like the shop wizard or event notifications. ~~herdygerdy

Hey Herdy! I wanted to address a bit of the mentality on redrawing beta art assets. In general, while converting the site, some art assets that people know and are accustomed to, may need to change because the way it's now displayed is a bit different behind the scenes. One of our goals for conversion is to make the website as flexible as possible for people who have different sized displays, including mobile devices. Art can be largely affected by this flexibility. Some art is easy to adjust, other times the process is more involved. When things get more involved is usually when you see a change to the art. In those instances, we try to keep updated art within the same spirit, but sometimes it needs to be changed significantly at a fundamental level.

In regards to the Super Shop Wizard, this is an instance where at times we need to update Icon-type art that was originally created to be viewed in your desktop browser. Now we need that same art to read at desktop size, mobile size, icon size, you name it! Take every icon-type asset on the site and force them to display at a size that's 2 or 3 times smaller and you start to lose the clarity they once had at their native sizes. With Super Shop Wizard being such an important aspect of the site, we knew that we wanted his art to be readable in a variety of instances. Knowing this, we didn't want to redesign him or anything. We just intended to update his art to make him visually clearer at smaller sizes. He just happens to be my favorite Neopet character as well! I like his design alot, so when trying to make him a bit more mobile friendly, it was important not to change too much. I just want to be able to clearly see my favorite wizard as clearly as possible!

When we do have to make new art, believe me, we take it seriously given the resources and time we do have. We would never just want to change it for the sake of changing it. That means that usually when we know we have to change something out, we try not to take the opportunity for granted and really look at the assets involved and make sure they work the way they need to.

This leads me to notifications art. The old notification icons needed to be updated for the conversion for many reasons. We had duplicate icons filling in for missing ones. Small art that was now being displayed larger. Icons that didn't make sense based on the information it was representing. Basically many issues we wanted to address. Because the icons are tied to the site themes we knew we would have to update 12 icons for every theme. Logistically that would be almost 200 icons total. When we looked at the problem we noted that notifications aren't always present for every user. If you aren't trading you'll never see a trade icon, if you aren't adopting you'll never see the adoption art. The issue was that these icons were meant to be notifications to inform the player of something specific, they are never always present and we would be spending a large amount of time updating art that isn't always visible to the user.

The solution was to make one set of icons that served the purpose of notifications in a more direct way. This way we have a consistent notification system, with clear art and iconography. No longer tied to themes, this would free up our resources to tackle all the new art we wanted to add for the new site themes.

I want to make it clear that we're constantly trying behind the scenes to make the future of this site as cool as it can be. From a user's standpoint a site in flux can be frustrating, I completely understand. When things change it can be a bit scary and a system shock for those that call this site home. So it's important to communicate that these changes are not done haphazardly, we consider so many factors to ensure what we're doing makes the most sense. ~~clammyhand

From Neopian Times, Issue 916. JN Editorial ID: 20641


What is the future of Neohomes?! Will you be attempting to convert the current systems (Classics or V2), or deleting them entirely to create a Neohomes 3.0? ~~melieworm

I'm personally a fan of features in both Neohomes V1 and V2. I think the plan right now is a hybrid rather than converting both as-is. ~~van Doodle
This is correct. It would be a huge undertaking for us to convert both Neohomes V1 and V2 when what we really want to do is bring the best from both, along with frequently asked for features that don't exist in either, into a brand new Neohomes V3. If you spent NC on previous Neohome items, we'll make sure they are compatible with V3. ~~gutterfoot

From Neopian Times, Issue 916. JN Editorial ID: 20640


Shouldn't dailies with full Flash components be higher priority than dailies without any Flash components or Flash components that are just cosmetic? such as the Wheels or Kiko Pop being higher priority than Coltzan's Shrine (no Flash) or Lottery and Apple Bobbing (has Flash on the page but serve no purpose/aren't integral) or are the dailies pages being converted over to HTML5 based on popularity? ~~perduco

We've tried a variety of methods for prioritizing dailies. Some have been converted because they were easy/fast to do (so that we can get you as much content as quickly as possible), some were used for training purposes. Flash component dailies are definitely higher priority at the moment. ~~van Doodle

From Neopian Times, Issue 916. JN Editorial ID: 20639


I don't think that I've noticed any additional wearables be added to beta view since the initial release in April, though I assume that they are still actively being converted. Since they don't seem to be going live gradually over time, are there any plans to set them live in batches? Not all items convert correctly the first time, so it'd be nice to be able to give feedback on what is broken. ~~ziporen

We've actually been actively converting/testing items nonstop, but have fallen behind on specifically flagging the items as converted (as in ungreying them). It's something we definitely plan to address ASAP, so stay tuned. We'll also update roughly where we're at with wearables in a future NT editorial! ~~gutterfoot

From Neopian Times, Issue 916. JN Editorial ID: 20638


Are there any more updates or fixes coming for Customisation? Beta Customisation has been buggy since the initial release and doesn't work properly or consistently for some of us. It also doesn't work reliably on Safari (default browser on iPhones and Macs) and this is especially frustrating since the latest version of Safari for desktop (Safari 14) has disabled Flash entirely so we can't even customise in Classic anymore unless we switch to a different browser. ~~stargirl089

We know how buggy the beta customisation app is, and we're bummed about it too. Right now we're looking for the right resources to tackle the problem, but it's definitely not something we can or will forget about. ~~van Doodle

From Neopian Times, Issue 916. JN Editorial ID: 20637


Do you have plans to make Lutari Island accessible once again? ~~sleepyholler

I keep begging, but they won't let me do it yet. ~~van Doodle

From Neopian Times, Issue 916. JN Editorial ID: 20636


Can we please be able to ctrl + click and open navbar links in new pages? It's driving me crazy. ~~beagums

We've already updated the beta to allow you to right click to open up navbar links in a new tab (some links will open immediately, without the usual dropdown options). However, once we're far enough along in the conversion to remove the "Leaving Beta" warning popups, most nav links will act like normal again, with ctrl-click and everything. ~~van Doodle

From Neopian Times, Issue 916. JN Editorial ID: 20635


Will installing the Neopets app make my mobile device heavier? ~~bori_bomber

A common misconception of Neopets mobile is frequently that it will be an app or that it's mobile only. What we mean with the Neopets Mobile-Friendly Beta is that the site will now be responsive, meaning that users can access the same site on their phone and desktop (with obvious changes to the layout between the two). But to answer your question, no, when we make Neopets an app, it will not make your device heavier. :) ~~gutterfoot

From Neopian Times, Issue 916. JN Editorial ID: 20634


Once the beta is over, can we still use the old version of the site by opting out of the new one on PC? I'd like to only use the mobile friendly site on my MOBILE, not PC. :) ~~thebananasaurus

Nope, sorry. Once the beta is ready for full release, this layout will exist site-wide. It's a responsive layout that changes depending on what device you're on. Several key navigation features aren't implemented yet, so we hope you'll warm up to it once it's fully complete. ~~van Doodle

From Neopian Times, Issue 916. JN Editorial ID: 20633


If users are talented enough to recode one of the flash games by themselves, would you host it on the site? If someone "de-flashed" "Attack of the Slorgs" voluntarily for free, would you take it? ~~1jediboy

If you have development experience and would like to help out with the site, shoot us an email to customer support and we can talk about it! ~~scrappy

From Neopian Times, Issue 916. JN Editorial ID: 20632


If you're willing to take "fan designs" is there a way us non-staff can help with art? I miss the old days of avatars being released often and I like to make fake avatars, so if you want fan designs to use at all let me know! I know the Mara Lutari was based off a fan design. ~~__ninth_gate__

This is definitely something we have talked about and all the fanart we have used in the past has been amazing and something we definitely want to do more of, so keep an eye out for our next fan design contest! ~~scrappy

From Neopian Times, Issue 916. JN Editorial ID: 20631


Is there a way we could get a list of current active TNT staffers and their roles in the Neopets community? The Neo-community has traditionally had a pretty good relationship/line of communication with TNT Staff, but I know lots of changes have happened over the past few years and there are now names I just don't know (or know what they do). I, for one, would love to get to know more about y'all! ~~fullonparanoid

This is an excellent point. I know we did short intros around Altador Cup, but it would be awesome to have a permanent page with a who's who. We'll definitely discuss! ~~scrappy

From Neopian Times, Issue 916. JN Editorial ID: 20630


Conversion is great and all, but it would be even better if these aspects of the site got some much needed content/improvements to go along with them even if they aren't core features like the inventory or neoboards. ~~rawbeee

We definitely have plans to make improvements to even smaller pages as we convert them, so we are taking in everyone's suggestions about those as well! ~~gutterfoot

From Neopian Times, Issue 916. JN Editorial ID: 20629


Hi Aesop (and all at TNT) - I want to congratulate and thank you for making the effort to give us CC this year (even if in a less popular format) despite your Herculean task of the site conversion. I just wanted to point out that CC is for many of us the major event of the year, as it is the greatest motivator for buying/selling both in shops & auctions, plus playing dailies, and the strategy to prepare for CC is non-stop interest and fun for the whole year. We really hope that Perks will be back next year and maybe a fair point count for sticky snowballs. It would also be great if we could donate more than 15 items at a time. Anyway, CHAPEAU for all you do for us. ~~pilonet_t62

Hi Aesop! I wanted to thank you all for making an out-of-this-world collab issue. I can't wait to galaxy all the entries today! I bet it'll be so jam-packed that it'll be hard to find enough space for them all! You're the best editor to planet and we'll always be seeing stars every time we think back on today. One quick request: can we blast off the Neopian Times with Mr. Coconut again?~~ parody_ham

GOOD NIGHT!

From Neopian Times, Issue 915. JN Editorial ID: 20628


The type of item that the Unis Clothing Shopkeeper Cupcake is labeled as is clothes, yet it's obviously a food item. Maybe get Donny on that?~~jdb1984

Fixed!

HAPPY THOUGHTS

From Neopian Times, Issue 915. JN Editorial ID: 20627


Would be legit if I help a friend in the creation of a comic/history to help him with pen avatar? ~~poor4ever

Sure! Collaborations are absolutely allowed for NT submissions. Just be sure to list your collaborator in the "Add any comments about your submission here" text box! That way we can ensure your friend gets the credit they deserve :)

From Neopian Times, Issue 915. JN Editorial ID: 20626


Hello TNT! I was planning to make a gallery on my side account, since I already have one on my main. Some of the items I wanted to keep on that gallery were the worms that players can get by going around Moltara. However, they are labeled 'no trade', so I can't send them from my main account. Can I collect those worms on my side? Or would that be against the rules? I do NOT intend to use them to get Red Moltites, I just want to display them on my gallery. Thank you, and I hope you are all having a nice day! c: ~~maga_m

Hello! Since those are no trade, you should be fine collecting those on a side for your gallery. Good luck!!

From Neopian Times, Issue 915. JN Editorial ID: 20625


Hey there! 1. Can't wait to see the mobile site develop more and more. 2. Thanks to Aesop for all of the killer work with the NT. 3. Had a question about the caption contest. It used to be pretty regularly updated with the captions to vote on the last Tuesday of the month but over the last 2 months it has been irregular on the Thursday and Wednesday. As well the days at which the voting extends to has been irregular. Is it possible to go back to the regular schedule so it can be anticipated when to check to see if our captions made it and be prepared for the length of voting. Keep up the good work! - andypopo

1. Me too! 2. Thanks so much I really appreciate the support! 3. Glad you brought this up! The caption contest voting schedule has definitely been a bit erratic lately. From now on we will make sure there are at least 7 days of voting time before a new contest starts. This way everyone will have a full week to vote and can have a better idea of when voting will begin.

From Neopian Times, Issue 914. JN Editorial ID: 20624


The Ancient Dacardite Necklace is fully hidden on an Ogrin. Can the ruff get removed to be able to see it, please? :)~~mystere_

Oops so sorry about that, sure!

From Neopian Times, Issue 914. JN Editorial ID: 20623


Hello, TNT! Royal is one of the most iconic colors on the website and I assume it is a favorite of many Neopians, just like me. The same way I love the Royal color, I've shared this passion with Jetsams for the past 10 years, when I created my first one. Since then, I've been looking forward to seeing Royal Jetsams being announced on their day. The last Neopet to receive a Royal color was Meerca in 2013! Could you please release a Royal Jetsam on their day? It would be great to see a new Royal pet after 7 years. Thank you so much!~~ givilato

I saw your question a few weeks ago and totally agreed it’s been too long. So spoiler alert we will be doing royal pets for Jetsam day! Stay tuned to see how they turn out :)

From Neopian Times, Issue 914. JN Editorial ID: 20622


Hi, this is a huge thing that I feel needs to be addressed: Are users allowed to offer quest help (providing shop wizard links) with a beauty contest or caption contest link in their signatures? It feels like they are offering a service in place of votes and it’s not fair for those who are unable to do the same. Thanks.~~winner19955

Hi! This can be concerning, however, if they are actually helping by giving links and being active then having a link in their NeoSig for either contest is fine. But they cannot create the topic for the sole purpose of advertising and not actually offer any help.

From Neopian Times, Issue 914. JN Editorial ID: 20621


Just wanted to send a little love your way to thank you all for everything you're doing for Neopia, Neopets, and the fanbase. It brings me (and I know for others too) tons of joy to be able to log in each day, do my dailies and see my pets. I've been here for 13 years, and Neopets is certainly ingrained in my day-to-day. ~~flare_baroshi


Need more help?

From Neopian Times, Issue 913. JN Editorial ID: 20620


Hey TNT, let me start by saying thanks for this year’s CC, the NC portion has been lovely nwn My suggestion is to try to help the NC economy, I love how you’ve created retired mystery capsules of many old activities like Wonderclaw, DWs and MME’s; have you considered a retired Jubjub power bounce or a retired KQ token prizes capsule?~~ drabkin

Glad you are enjoying it, and why yes it's as if you read my mind. Jubjub Power Bounce Retired Capsule should be coming to the nc mall very soon!

From Neopian Times, Issue 913. JN Editorial ID: 20619


Hi! Are we allowed to participated in the nc portion of charity corner on our sides? I have some nc junk there I'd like to get rid of and I'd like to use the nc prizes on my side pets.~~emaciate

Yes you are but only the nc portion of the event.

From Neopian Times, Issue 913. JN Editorial ID: 20618


Hi TNT! It's been awhile since you announce that a new Mutant Pet was on his way. We all get excited, but still we wonder where is it? We know is the Mutant Vandagyre, so please can you tell us when is coming or if the Pet still coming? Thanks in advance.~~paco_39

Yes it's still on its way! Sorry for the delay, we had some other things we had to prioritize before releasing but it should be very soon. Thanks for your patience!

From Neopian Times, Issue 913. JN Editorial ID: 20617


I was looking through old screenshots that I took when the Magma Pool guard was sleeping several years ago and I noticed something odd: All of my screenshots circa 2012-2014 indicate a certain time period... and then the one other screenshot I have (from 2017) has a completely different time. What's up with that? Do I have two times when the guard is asleep? Did the times change at some point in the past? If someone at Neopets noticed I was logging in at stupid AM (well, it's stupid AM in my time zone, at least) to re-paint my Xweetok and moved me to a more forgiving time, then thank you, but also I think that's probably not the case. I guess I just want to know what's going on is all. If anyone actually remembers, I mean. But thank you either way.~~harryandpirates

Yes, at one time the times were reset so you don't have two times, just your new time. Glad your new time does work better for you though. :)

From Neopian Times, Issue 913. JN Editorial ID: 20616


Hey TNT, I have been playing Neopets off and on for about 16 years now and I just wanted to give my continued thanks for all you do! Neo has always been a safe space for me and I'm glad it's remained that way for so long. I went premium again this year for the bday sale and I just want to send as much positive energy y'alls way for the upcoming ending of Flash as I can. Thanks for keeping a site that acts as a retreat for so many of us active for long! Sites like this are a rarity anymore and I really appreciate it! ~~fizzobob


Need more help?

From Neopian Times, Issue 912. JN Editorial ID: 20576


Today I bought a Flotsam Beach Ball from another users shop. I have been collecting these little round things that bounce in my Gallery. When I put it in to my Gallery, I noticed I had another one with exactly the same name, though they look different. Is this just an oversight? .. or have the meepits been up to mischief. Hope you can sort it. Both items are in my Gallery under "Bounce " ... Hope you all have a great day. Thanks. ~~maxina__53 Flotsam Beach Ball

Those meepits are at it again. Thanks for letting us know we will come up with a different name!

From Neopian Times, Issue 912. JN Editorial ID: 20575


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