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SDB Updates

TNT has rolled out a few changes to the Safety Deposit Box this morning.

First up, Neocash items have been moved out of a category dropdown selection into a toggle above it. To find NC items, you must have this toggle set to NC!


If you're having trouble finding your NC item, make sure NC is toggled!

In addition, some optimizations to load SDBs with very large numbers of items have seemingly been made. Previously, these would take almost a minute to load if they loaded at all, but now appear to load much faster.

Finally, perhaps to achieve this optimization, the "sort by" options sort only the items on the current page, instead of the entire SDB.



Unfortunately, the Safety Deposit Box is still built inconsistently with the Closet and Inventory, rendering our SDB Price Checker Tool unusable. If you'd like TNT to change this so you can easily check the value of your SDB contents, we've included instructions on the tool's page with how you can let TNT know:

There are 48 comments below. Add yours!

Sigh. Freaking out as to why I can't see neocash items and why there is no neocash drop down. I came here to look for something else and now I know why.
Please TNT, I love Jellyneo but can't you give us a heads up when you are making changes so I don't freak out until JN calms me down?
Announce first. THEN update.
by missdood on July 24, 2026 9:07 AM NST
I agree. TNT are horribly bad at letting people know anything apart from NC item releases; even when it's something that will make them look good and that players will welcome. Non-communication leads to unnecessary confusion. Why TNT?

Thank goodness for Jellyneo.
by recklesse on July 24, 2026 9:30 AM NST
First off, thank you for mentioning the increased load times due to a large number of items. I never would've made that correlation even though it seemed so obvious. Now I gotta clear my sdb...slowly.

And the NC tab is pretty cool. I'm guessing still a WIP because some the categories like neohome, dubloon, codestone, etc aren't needed for NC-only, I believe. But I think they're on the right track. Keep going.
by peri on July 24, 2026 9:31 AM NST
The Sort By only affects the active page now. It does not extract the highest quantity in the entire SDB
by 53_robin on July 24, 2026 9:32 AM NST
But.. why?
by sapphire_sapphic on July 24, 2026 9:33 AM NST
@missdood lol I had the exact same freak out which is what made me think "oh we need to post about this" after I finally figured it out
by kenny on July 24, 2026 9:33 AM NST JN Staff
I was making a trade and looking for NC items in my SDB, and none of them showed up! At first I thought I had just kept bad records of what I have, then I saw the toggle.
I am very glad for this conversion, the loading time before was just absurd.
by purplebin on July 24, 2026 9:37 AM NST
Oh thank goodness. It was SO annoying that NC items no longer appeared at the end of search results but mixed in with everything else, and when searching for specific items there was no way to exclude NC items, making it extra annoying.

Thanks, TNT!
by biediep on July 24, 2026 9:38 AM NST
Oh my god, my SDB no longer takes forever to load, thank Vira.
by duskshadowbrony on July 24, 2026 10:20 AM NST
Still need TNT to implement a secondary sorting algorithm. Sort by rarity is completely pointless if you're just going to show me a random order of items with the same rarity.

You would think they would sort secondarily by alphabetical but nope! It's just random!!
by araelynn on July 24, 2026 10:32 AM NST
The item details button is pretty useless. It already says what type of item it is without clicking details. Click details and you get the description, which isn't generally what we need to know about an item in our sdb. The item rarity needs to be there. *sigh*
by topaz644 on July 24, 2026 11:38 AM NST
Doesn't this render the sort by option completely useless? What's the point of sorting by quantity if you're only going to show me the highest quantity on page 1 and not in the entire SDB. I can find the highest quantity on page 1 with my eyes.
by toffkat7 on July 24, 2026 11:40 AM NST
I noticed that after sending a ticket about the SDB change, I got an email with a confirmation link from TNT. It'd be worth adding a mention to check your email to ensure your ticket actually gets sent. This must be new because I've never seen this before.
by coolkaius on July 24, 2026 12:59 PM NST
I appreciate the separate NC tab. I did notice the option before reading this. And it did take less time for it to load. I have a lot of items.

My closet and customization functions still have tons of problems. Searching for items and categorizations are not working properly. It does not show all items I own in particular categories . Markings does not show up at all. Handhelds are egregiously missing. I try to remove all seasonal items to keep the numbers down, but I suppose I just have too many items for it to handle. I often have to change browsers to customize at all. Customizing is an unenjoyable chore.
by faellie_ridiculous on July 24, 2026 1:34 PM NST
Well now the 'sort by' feature is completely unusable. I didn't care that it took a few seconds to fully load my SDB, that's better than them breaking its functionality! Ticket submitted for both issues
by dimir31blueblack on July 24, 2026 1:53 PM NST
I need the sort by for the whole thing, not just a page.. that makes it a useless feature... I really really hope that is not intentional. Please dont give TNT ideas that it might be, it creates a story they can stick to if they prefer to not do the work to fix it....... I dont mind waiting for the sorting to load if that is what we must
by folarah on July 24, 2026 2:00 PM NST
Nice! I like that NC and NP are available as different categories now, and I'm very happy that the load time for the SDB is basically zero now.
by josie on July 24, 2026 3:31 PM NST
Good news that they optimized the safety deposit box!
by explorenewworlds300 on July 24, 2026 4:00 PM NST
Can we add this to the closet as well would make finding NP items in there easier when trying to remove them...
by quiz_master on July 24, 2026 4:35 PM NST
Another vote for whole SDB sorting. Quite useless otherwise. Hopefully it's just6a glitch and will be fixed, because otherwise it's kinda pointless.
by uv_goth on July 24, 2026 4:42 PM NST
My np/nc toggle isn't toggling...
by jenneh on July 24, 2026 6:10 PM NST
Have they added more categories? They need to, imo.
by bodhi on July 24, 2026 8:28 PM NST
I'm still waiting for select all items (including extras) checkbox
by fleohr on July 24, 2026 8:43 PM NST
And they need to fix the category filter for NC...
by fleohr on July 24, 2026 8:44 PM NST
Quicker load times and a toggle for NC are good improvements, but I'm still annoyed it's not easy to copy-paste item names anymore.
by goldennightfox on July 24, 2026 9:36 PM NST
They need to fix linking to categories

https://www.neopets.com/safetydeposit.phtml?category=2 for codestones, etc
by diceroll123 on July 24, 2026 10:35 PM NST
I second, third, and fourth the whole sort by SDB thing - just sorting a single page is missing the whole point.
by deedee on July 24, 2026 11:41 PM NST
i dont understand why all these pages are being changed to the same UI (which is a good idea in theory.......) but they're so wildly inconsistent, I need better sorting options like, now
by mercy_graves on July 24, 2026 11:48 PM NST
NOOOOOOOOOOOOO The "sort by" was the only useful option of this conversion!!! I was already imagining how fast could be the donation event with this option... Now you have to scroll through houndreds of pages, like before.... What's the point to update the pages if you don't add anything new to the game mechanics... And still you can't send multi-items to your neofriends (aka side accounts).... BUUUUU
by alessia on July 25, 2026 12:00 AM NST
Ticket submitted, hopefully TNT will decide to play nice with your tools again soon.
by mlooshka on July 25, 2026 1:31 AM NST
Sorting is pointless now. Well done TNT. It amazes me how a company can constantly release terrible UX after terrible UX
by villageidiot on July 25, 2026 5:12 AM NST
sorting feels stupid now.. like why would you do this, i'll wait for it to load plz
by anniesnothere on July 25, 2026 6:45 AM NST
i am so tired of them making this website worse lol. a good change bundled with (at least) a few bad changes that only came because they gave us this big ugly UI. sigh...
by lesban on July 25, 2026 7:15 AM NST
If the companion app exists can they just stop making the website mobile or have a seperate mobile toggle and give us a classic version.
by neomania2018 on July 25, 2026 8:06 AM NST
Maaaan. I really liked being able to see all my wearables at once. Especially when swapping stuff out seasonally.
by mcseagangster on July 25, 2026 8:53 AM NST
I know I was having It hard with SDB loading a lot. When they revamped It It was fine (although I really hate being unable to just take one Item off of It with just one click. That's a huge loss of QoL ). It was at some point afterwards that It became this annoying, but only If you opened SDB directly. Meaning, If you opened It "while searching for something" through specific links It was an avoidable Issue, or at least only when searching for something specific
by maninshi on July 25, 2026 9:24 AM NST
Sorting is pointless. And I really hope they change it so the price checker is useable again. Sigh.
by saraluna on July 25, 2026 3:14 PM NST
Omg I wasn't clicking the right spot to toggle the toggle... ok I knew it! In the inventory, you can click the toggle on either side and it will toggle to the other option. But in SDB, you have to actually on the NC side to toggle it to NC, or NP to toggle it to NP. NItpicking I know, but I wish it was consistent... I didn't actually get into the sorting so that's not an issue for me...
by jenneh on July 25, 2026 4:02 PM NST
Ohh I see the sorting issue now. Yeah that is dumb. Maybe I want to see which item is the highest quantity in my whole SDB not just on page one. Oh man is this going to bug me nowwwww. Oh I feel so bad for everyone. Valid crash out!!
by jenneh on July 25, 2026 4:06 PM NST
Why do they always do one step forward (speed optimizations) and two steps back (breaking the SDB price checker, breaking the Sort By)?
by lena9016 on July 25, 2026 5:29 PM NST
Sorting issue needs to be fixed. And I still don't understand why NP/NC isn't a checkbox you can hit to view one or the other or both, instead of a toggle.
by morules_99 on July 26, 2026 3:15 AM NST
Is it just me, or have they centered the text above the shop till now?
by diskjockeys on July 26, 2026 5:33 AM NST
It's not just you.

Not sure how much of it is intentional or side effects from something else, but the board list descriptions are now centred and so is the text in the rubrik to the left of each board post.
by recklesse on July 26, 2026 8:50 AM NST
i just need them to bring the "remove one" button back. too many clicks to get the codestones i need for traingin
by volthrone on July 26, 2026 2:49 PM NST
I have repeatedly thought that I didn't have NC items people were seeking in trade, because I'd click the SDB icon on JN and it wouldn't be in my SDB, but JUST NOW realized that actually, it's not showing any NC items.

Frustratingly, now I don't know how many items I've removed from my UFT thinking that they had been traded and I just forgot to update my list.



Why do TNT always mess things up? I appreciate a faster load time, but this is not the solution.
by neolodgeism on July 26, 2026 6:10 PM NST
When they make changes like this, why why WHY do they not pin a sticky message at the top of the affected page(s) for the first week or two (or permanently, but once you dismiss it with a little X then it's gone forever)?
by anarch on July 27, 2026 7:42 AM NST

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