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Neopets is Down

UPDATE, ~8:12PM NST: The site now appears to be back up! Maybe all we had to do was post about it?!?




It's not just you! Neopets has been down for going on about two hours (since around 6 PM NST). Unfortunately, it's not the DFM Pteri type of downtime that implies maintenance; rather, the site seems to be failing to load at all, returning a server error.

We'll update you if TNT makes a statement, or when it appears it be resolved!

There are 20 comments below. Add yours!

The site seems to be working for me again, if loading slowly.
by switch on July 3, 2026 8:09 PM NST
oof right as I go to check it too lmao
by rowenstarchild on July 3, 2026 8:09 PM NST
It's up now but slow.
by luckk on July 3, 2026 8:09 PM NST
ohp spoke too soon it may be working again albeit a bit slowly
by rowenstarchild on July 3, 2026 8:10 PM NST
It's back! The regular amount of slow, for me!
by cherii on July 3, 2026 8:10 PM NST
My daily quest log says I have done all my quests (but I haven't) so maybe that is broken?
by machtornado on July 3, 2026 8:16 PM NST
so I wasn't the only one having issues...that weirded me out...I'm going to blame the meepits (even if they are cute)
by jcdiva7 on July 3, 2026 8:20 PM NST
The comedic timing of the site going up almost IMMEDIATELY after this post is great.
by duskshadowbrony on July 3, 2026 8:25 PM NST
i was personally quite chuffed that i brought the entire website back online
by noileh on July 3, 2026 8:29 PM NST JN Staff
Thanks for your hard work @noileh
by duskshadowbrony on July 3, 2026 8:44 PM NST
Just wait til AC actually begins...
by gweezunstad on July 3, 2026 8:45 PM NST
the isitdown website told me it was me and the site is up.
i thought my internet is slow cz of July4th early celebrations.
by solid_119 on July 3, 2026 10:08 PM NST
(I mean, where were we supposed to comment about this If the website was down? )

I didn't even know this topic was up In jellyneo, I ended up posting In the flotsan day topic

[On a side note: Hoo boy, tomorrow Is the final challenge of the Kiko Match III. Hopefully It won't be any Impossible and with demandingly boring methods as the third challenge ]
by maninshi on July 3, 2026 11:31 PM NST
Well fml, I spoke too soon.

Score 800 points? Wow TNT. Just, wow!

Better focus on matches where I nail at least 5 lucky straws, cuz otherwise It'll be nearly Impossible to keep a high score with how demanding the challenge Is. Luckily that'll keep me from dropping over 58 moves
by maninshi on July 4, 2026 12:12 AM NST
Thanks for your help @noileh - great job!
by cabbil_bane on July 4, 2026 6:09 AM NST
I'm mad... I had almost done my streak reward, and now I've lost it...
by maerycrow on July 4, 2026 8:19 AM NST
I missed my dailies. It was down during the only time I had available after a 10 hour workday before heading out for dinner with my husband and my brother for my 14th anniversary with my husband. Extremely frustrating.
by samaanthag on July 4, 2026 10:05 AM NST
I think Sakhmet Solitaire may still be down, I can get to the loading screen but the progress bar never moves.
by rockinhobbit on July 4, 2026 11:23 AM NST
It got so bad last night that I just gave up and tried to get the bank to load (which it did on the first try, though slowly) so I could put my "pocket money" away for the night and try again today.
by novelista on July 4, 2026 12:00 PM NST
Hello, I’m not sure if this is the right place to ask for help, but I’m hoping you can assist us. I’ve been on Neo for nearly 20 years, and I always play with the language set to English. Since yesterday—right in the middle of browsing and playing—everything switched to German. As a result, some functions are restricted—anything related to searching for items, for instance. You can’t buy or sell anything because the WIZ doesn't recognize the German language. I was trying to claim my Quest Log reward yesterday, but it no longer appears. Could you please find out what needs to be done so we can keep playing? Many thanks—your loyal friend, Erika.
by chefkoechin on July 6, 2026 12:15 AM NST

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