Tales of Dacardia NeoPass Linking Broken + Festival of Neggs Event

UPDATE, ~10AM NST: TNT have pushed an announcement in the app acknowledging the issue.

Hello Neopians!

Thank you to everyone who reported issues with NeoPass linkage. We've identified that uninstalling and reinstalling the game can result in data loss. While this may have previously helped restore access, we strongly advise against doing so at this time, as it may reset your progress.

If you've been assigned a new Player ID, please keep a record of your previous ID if you have it, as it may help us attempt to restore your progress.

We're actively investigating this issue and working to resolve it as quickly as possible.

Thank you for your patience,

The Neopets Team

First, a warning: NeoPass linking with the latest update of Tales of Dacardia appears to be broken. Linking a game to NeoPass seems to always start a fresh save, even if the NeoPass was previously connected to a progressed game. This means you should avoid deleting + reinstalling the app, or installing the app on a new device. There are no known issues with updating or using an app you are already logged into.

We're told the issue has already been flagged to TNT by a community ambassador. We'll update you when the issue is resolved, or if TNT makes a statement. If you've already been affected by this glitch, we recommend sending in an official support ticket.

With that out of the way...Tales of Dacardia received an app update on Wednesday evening! This update brings another event, including a login calendar, donation drive, and gatherable event resources.

Login Calendar + Upcoming Donation Drive
A login calendar is available starting today. It has 14 days of prizes, though is available through April 30.

A Festival of Neggs Donation Drive is set to start on Monday, April 13, and will run through April 30. We expect the mechanics will be similar to previous Donation events.

Festival of Neggs 2026 Event Guide »

Event Resources
For the duration of the event, some event resources are gatherable at all four gather points. In last year's Festival of Neggs event, these functioned as bonus items in the Donation Drive; perhaps we can expect the same this year? Some of the items were also usable in decor recipes given out by last year's events.

Gathering Guide »

Captain QuickFinger's New Stock
Captain QuickFinger has returned with a restock of goods themed around April Neopets holidays. This stock will be available through April 30.

Travelling Treasure Trove Guide » QuickFinger Value Guide »

I didn't know this morning and lost all my progress lol. Luckily I didn't have THAT many pearls but I'm lowkey sad.

by helovias on April 10, 2026 8:57 AM NST

@helovias @vtx_11 Out of curiosity, why were you re-installing the app today? I didn't realize so many people seem to remove + re-install.

It's a bad bug, don't get me wrong, just a bit surprised at how many people are getting caught by this.

by dave on April 10, 2026 9:57 AM NST JN Staff

@dave in my case it's because the game wouldn't get past the loading screen without crashing so it was impossible to play. This has happened many times before, anytime a new event starts. Usually uninstalling and installing the game solves this issue completely so that's what I did... this time it didn't go well... I have more than 10k neggs