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Extreme Lag on Neopets

Posted by Kenny on February 8, 2026, 11:21 am NST

UPDATE, ~12:30PM NST: The issue appears to have dissipated and the site is functioning normally again.


It's not just you! Neopets.com began experiencing extreme lag starting a bit after 11am NST.


Pages are sometimes still eventually loading, but taking an excessively long time to do so. Other times, the page load will culminate in an error served by EdgeSuite, Neopets.com's content delivery network.

We'll update this post when it seems to be resolved, or if TNT makes a statement.
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There are 53 comments below. Add yours!

Glad to hear this! The site was behaving really weirdly and now I'm unable to get the site to load at all. Thanks for the heads-up!
by shadowfrost on February 8, 2026 11:22 AM NST
Yeah it's so bad suddenly, I'm lucky I got done with my dailies except for pricing my shop items.
by icemask on February 8, 2026 11:23 AM NST
The very moment i log on to do my dailies.... -_-
by shakira_512 on February 8, 2026 11:25 AM NST
The companion app is having issues too!
by garbopets on February 8, 2026 11:26 AM NST
I only managed to vote for Neopies today and then nothing but frozen white pages. Weird stuff.
by faellie_ridiculous on February 8, 2026 11:27 AM NST
When it loads my extra security pin isn't working.
by yankee on February 8, 2026 11:28 AM NST
Thank you for the update!
by katrillionar on February 8, 2026 11:31 AM NST
I went to neo to start my dailies (and do my next Jhudora quest) and nothing will load.
And now the Neopies page I was going to vote on has me logged out.
by princess_daisy186 on February 8, 2026 11:32 AM NST
Was wondering if it was the site or me, glad it's not me. I wanted to check my offer on the trading post and the spooky food store.
by tink26 on February 8, 2026 11:36 AM NST
I’ve been noticing the site has been behaving strangely for the last few days. Glad to know it’s not just me now that extreme lag has very obviously hit everyone.
by mrsjess on February 8, 2026 11:40 AM NST
Thank you for the post, now I can stop wondering if it's just me.
by burntcookies on February 8, 2026 11:42 AM NST
Ho Hum.
by anydarnedthingeez on February 8, 2026 11:43 AM NST
Noooo I'm trying to figure out my magma pool time today. Hopefully it comes back soon!
by smallishbear on February 8, 2026 11:45 AM NST
by anydarnedthingeez on February 8, 2026 11:45 AM NST
The various down detector websites are showing it’s down for everyone.
by mystic_mage_sprite on February 8, 2026 11:46 AM NST
Thought it was just me too, considering how I was able to do Neopies voting and such easily.

Glad I've not tried to do Solitaire yet - though I do wanna see where my latest high score has me.
by overboss on February 8, 2026 11:47 AM NST
Site has been doing this to me since yesterday.
by safty_pit on February 8, 2026 11:48 AM NST
Thought it was me also. Tried multiple browsers. Thanks for the update.
by bearlvr on February 8, 2026 11:48 AM NST
"An error occurred while processing your request." Rude.
by brynchilla on February 8, 2026 11:53 AM NST
I thought it was my Wi-Fi before trying a different website...I wasted like 10 minutes refreshing and restarting my computer
by mushyneo on February 8, 2026 11:53 AM NST
thank you for the heads up! is not working for me at all
by r0seann3 on February 8, 2026 11:54 AM NST
its so painful today -head desk- am glad its not just me though
by niasaj on February 8, 2026 11:54 AM NST
So glad I got up early today and knocked out my most important dailies.
by eliz1bef on February 8, 2026 11:59 AM NST
Great! Maybe they are doing work to get more NC items up so we can buy them and make the site great again. I am thrilled! A step in the right direction!
by rosemarie2003 on February 8, 2026 12:00 PM NST
Forgot to mention...good day for enjoying RL and family! Go Pats!
by rosemarie2003 on February 8, 2026 12:02 PM NST
Interesting development: An error occurred before I even asked for an action. Probably means someone is actively working on the problem.

Problem may be with the provider, even. Maybe someone who knows what to do is working on a fix. We can hope!

Thanks for getting the info out and staying alter, Jellyneo!
by breezydreams on February 8, 2026 12:03 PM NST
Along with lag, it looks like security PINs are not being required in areas that should... (shop till, bank withdraw, etc).
by kiriska on February 8, 2026 12:04 PM NST
Sorry, service animal accidently rump posted for me while reacting to my slightly elevated pulse.

So... good girl? Doing the job!

I'm fine; was just a smidge annoyed to lose the forum text I was typing.
by breezydreams on February 8, 2026 12:08 PM NST
The companion app doesnt seem to be working either, at least not for me
by leehale2011 on February 8, 2026 12:09 PM NST
I thought it was my Wi-Fi before trying a different website...I wasted like 10 minutes refreshing and restarting my computer

UGH! me too!
by contessa on February 8, 2026 12:09 PM NST
JellyNeo to the rescue , I was worried it was my own internet connection
by auntieruckus on February 8, 2026 12:10 PM NST
... Thanks for cleaning up the extras, and just the 3 extra posts, JN! A round of applause, richly deserved!
by breezydreams on February 8, 2026 12:13 PM NST
I logged into neopass and now it’s just that dumb kacheek silhouette endlessly waddling across the screen
by elina on February 8, 2026 12:14 PM NST
well got most of my dailies done
by monster on February 8, 2026 12:15 PM NST
Yup yup, just finished a custom on DTI and was running to the boards to try to find the items I need, and was met with the inability to load or open anything lol
by wangxian on February 8, 2026 12:17 PM NST
thanks for clearing things up! i thought my wifi was acting up again
by tygercan on February 8, 2026 12:22 PM NST
Hmm, just got logged out of my account (desktop, no Neopass). Gonna leave it alone until resolved, lol.
by kiriska on February 8, 2026 12:24 PM NST
I think we're back!! The site started working for me again just now!!
by moonybeam3 on February 8, 2026 12:25 PM NST
Mine is working now
by elina on February 8, 2026 12:26 PM NST
Got it all done except Solitaire. I haven't broken 2200 since the reset.

At least I can stealthily play in my own little corner later while everyone else is fixated on hot wings, nachos and the Stupor Bowl!
by faellie_ridiculous on February 8, 2026 1:01 PM NST
Super Bowl? Super Dud! Junk food it the thing! lol
by rosemarie2003 on February 8, 2026 5:34 PM NST
So It wasn't my laptop that crashed, but the website

Yeah, sounds weird, but somehow during that time It crashed so I had to hard reset It. No Idea why Neopets lagging was related, but whenever I entered any neopets related page It would behave weird at everything until It dissipated
by maninshi on February 8, 2026 7:31 PM NST
Best time to do some restocking...
by coffeecup24 on February 8, 2026 11:59 PM NST
Glad to hear it's not just me. Seeing a forbidden access made me think I was frozen for no reason
by kaligirl1215 on February 9, 2026 1:02 AM NST
anyone having issues again?
by anniesnothere on February 9, 2026 3:02 AM NST
Extremely laggy for me this morning, but comes and goes.
by leapjr on February 9, 2026 4:15 AM NST
Looks like there's dev activity happening on the live site? There's a link under Explore that said something else earlier (can't remember what) and led to a 404 error page, that link now says Lovestruck and takes you to a page.
by violetly on February 9, 2026 8:32 AM NST
What is the Lovestruck event?
by mushyneo on February 9, 2026 9:54 AM NST
Doing less and less on this site... (listening to 'Kings of Leon' Walls)
by jeggonsfather on February 9, 2026 11:16 AM NST
Fun Fact: I read a post that was complaining jellyneo was lagging.
by anydarnedthingeez on February 9, 2026 10:43 PM NST

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