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Neopets September 2025 Update Posted


TNT has posted their September update on a wide variety of topics over on the main portal site. This is a continuation of this style of update, which first started in May as a replacement for monthly AMAs.

The most notable update is confirmation that the Festival of Fears will be arriving on October 23rd this month! We expect this to simply be the traditional trick-or-treating event with a new hub to archive the story elements.

With that, let's get into a summary of this month's updates! (Note: there's a lot of content in the update that is "old news"—already recently reported on by JN over the past few weeks! We're going to skip the details on those and link our relevant updates instead at the end.)

Community Q&A
This month's Q&A is light, here's a summary:

  • A block feature for the Neoboards is part of the Q4 plan.
  • More stamps aimed at completing album pages are planned for the rest of the year.
  • VPNs continue to be risky to use, as cheaters also use the same networks quite often and make it hard to distinguish from normal users.
  • TNT has also acknowledged an uptick in account hijackings, and thus the account recovery process with support is getting a little stricter with higher wait times. They're working to improve the wait times, and a deeper update on account recovery is expected in the future.

In-Person Events Planned in New York
There were also some reminders about two fan meetups in New York that are happening this weekend:

  • A "Scavenger Hunt Adventure" from 4:00-4:45pm at Bella Abzug Park in Manhattan on October 10th (tomorrow!). This would be concurrent with New York Comic Con, though not a part of that convention.
  • A "Fan Meet Up" from 7:00-8:00pm at RetroGameCon in Syracuse on October 10th (tomorrow!). This will seemingly be part of the convention, and so require a ticket to attend.
Although these take place at or during conventions that Neopets has attended in the past, Neopets itself will not be officially in attendance at either convention.

NC Mall Plans
Apart from the usual mystery capsule and Dyeworks releases, TNT has announced that the NC Upcycle Fortune Cookie will be getting a prize update with "new and returning items."


No teasers for the next batch of Pet Styles were provided this time!

Upcoming Updates
TNT provides news on some anticipated updates:

  • Most notably, the "Festival of Fears" is scheduled to arrive on October 23rd—which we believe to be the usual Trick-or-Treating mini-event, but this year with an expanded hub to make past stories and lore available for reading all year round.
  • A "full page redesign" of the Trading Post with "streamlined trading features" is still in the design phase.
  • The site-wide Varwolf event is in the design phase. (No date provided, but last time it was "November.")

Other Updates
Here's a list of all the other updates that TNT has included in this month's summary that we've already reported on.


There are 38 comments below. Add yours!

I had no idea VPNs were risky. Has anyone been banned for using one?
by imlostnthought on October 9, 2025 12:21 PM NST
Enabling 2FA should probably be a priority for those accounts that have not already done so. The most recent data breach was barely two years ago.
by pancake on October 9, 2025 12:33 PM NST
Wary about TP redesign. Wish they'd just up the NP cap to like 50mil (hell, I'd take 10mil) in the meantime and push the starting auction cap to idk, 250m? 500m?
by kiriska on October 9, 2025 12:40 PM NST
I had no idea VPNs were risky. Has anyone been banned for using one?

Some people claim they have in the past but it’s hard to verify if that was the actual reason.
by nightshadeswiftswing on October 9, 2025 12:52 PM NST
It's kind of odd that the use of VPNs is risky, when I remember that with the 25th anniversary wheel, the only way I could get it to work was by using a VPN.

Aside: Wondering what is safer 2FA or Neopass? Usually I would very much assume 2FA is the safest way to go.
by woodstocki on October 9, 2025 1:24 PM NST
I complained about the donations / upcycle cookie last time. Guess that worked... but the prizes should be better or the price should be lower
by blackmalbec on October 9, 2025 1:48 PM NST
@woodstocki, 2FA is through Neopass. You can't set up 2FA without Neopass afaik.
by kiriska on October 9, 2025 2:06 PM NST
In the UK I need to use a VPN or I can't view any images hosted on imgur...
by panick on October 9, 2025 2:17 PM NST
Maybe I missed it but, can you add in your wonderful debrief that the NY cc meet-up gets an exclusive RIC? It's written in the picture for the event
by _sissiy_sis_369 on October 9, 2025 2:27 PM NST
Aw I'm dying to see what styles they have for Halloween month...
by psychoash on October 9, 2025 2:43 PM NST
It's kind of odd that the use of VPNs is risky

People use them to cheat, unfortunately. That or logins showing from multiple locations can look suspicious on support’s end and they can mistake it for someone trying to get into your account
by nightshadeswiftswing on October 9, 2025 3:20 PM NST
The VPN comment is really surprising though because TNT has previously claimed using them is fine & that they don't freeze players over them:

https://www.neopets.com/ntimes/index.phtml?section=editorial&issue=979

I realize few policies are ever set in stone. But they're common enough that I'm not a fan of this shift. Especially since the phrasing makes it seem like they completely forgot they'd endorsed VPN use in the past.
by sidra on October 9, 2025 3:38 PM NST
@nightshadeswiftswing: It's not that people use VPNs to cheat, it's that VPNs route your internet traffic through the same data centers that cheaters use servers to run bots from. From TNT's perspective, it's hard to differentiate innocent VPN user from botter, when the VPN user is just one account sharing the same IP address with the botter accessing 100+ accounts.
by dave on October 9, 2025 4:04 PM NST JN Staff
Thanks for the clarification, I wasn’t 100% sure how it worked I just knew it’s confusing on their end.

I have to turn my vpn off on neo anyway, I have the opposite problem as the person a few comments above that imgur blocks me from seeing images with my vpn enabled
by nightshadeswiftswing on October 9, 2025 5:24 PM NST
I wish we could get the trading limit for pure increased, and shops max pricing too
by ryssandra on October 9, 2025 5:49 PM NST
i mean... i guess i can just try to remember to turn my vpn off when using neo but i can't say that i'm going to remember more than half the time.

i also know a lot of ppl outside the US that use vpn's just in general in order to access the site/or parts of it, so...
by inkpot on October 9, 2025 6:00 PM NST
Just take the limit out of user shops. I've never understood why we couldn't just sell items for any price we want. It'd make things sooooo much easier. I've got some high ticket items in my SDB just rotting there because I don't want to go through the process of finding a buyer and setting up auctions.
by gumdrops on October 9, 2025 6:06 PM NST
There is also a fan meet-up happening in Atlanta October 19th at Battle & Brew~!
by trexcellent on October 9, 2025 7:03 PM NST
@gumdrops my unfounded theory is that having separate platforms decreases risk of mistyping/user error. If you misprice a 999,999np item... sad but oh well. TP makes you click twice to accept an offer in addition to listing your price. I think w/ inflation, a 5m cap or something might be smart.

Then for TP, my wishlist would be obviously increasing cap, increasing number of items you can offer... what else is on people's wishlist?
by ailininiai on October 9, 2025 7:48 PM NST
@@woodstocki

I had 2FA enabled on my sides before merging a few with NPass,

unless they've disabled that option ever since...?
by stuffie on October 9, 2025 8:35 PM NST
*Apologies~
I also meant to @kiriska


You can have both 2FA+NPass at once.

Though I've been curious about what makes NPass 'safer' as TNT claims,
I've yet to find an actual explanation detailing how though ..


Personally, I think there's probably a trade off to consider.

I don't like the thought of potentially losing access to all my accounts in a single swoop should I ever get compromised or frozen..

and if the posts I've seen are to be believed,
there have been players who've had side accounts unlinked from their NPass account.
by stuffie on October 9, 2025 8:48 PM NST
"The site-wide Varwolf event is in the design phase."

...considering the original plan was to release them during "summer" shouldn't the design phase have been long completed at this point? And at the very least be in testing? We're never getting Varwolves at this rate are we. :|

Also dislike the idea of a tp redesign - like others have said, just raise the limit again. I can only imagine the amount of glitches a new system will bring...
by goldennightfox on October 9, 2025 9:27 PM NST
@goldennightfox I hope when they do release the Varwolf it'll drop with a few more color options.

I used my premium perk to change a pet into one, and then used a deluxe style studio to make it "UC" Faerie
by hugsandtugsbear2 on October 10, 2025 3:38 AM NST
In the past TNT have stated that using a VPN is fine and now all of a sudden it isn't? I know my nephew uses a VPN when on public wifi, as should us all. This is good advice if you do not want your account stolen. Always use a VPN when on the internet that is not your own secure network! So all a bit of a pickle.
by fredajones on October 10, 2025 4:43 AM NST
Though I've been curious about what makes NPass 'safer' as TNT claims,
I've yet to find an actual explanation detailing how though
--
My only theory is where your info is being stored on neopass is safer and less accessible than storing it on the base site where passwords have been compromised before.

2FA is the best way to go though, I use it in combo with neopass and feel it's definitely better than nothing
by nightshadeswiftswing on October 10, 2025 5:51 AM NST
Anyone else having trouble with Faerie Festival Donations? They reset all the points I got today...
by apophis324 on October 10, 2025 6:09 AM NST
Seems like the faerie festival is down for me
by carriekittysan on October 10, 2025 6:11 AM NST
I can't even load the FF page.

@apophis324- try reloading your page. It may have loaded wrong or incorrectly
by topaz644 on October 10, 2025 6:12 AM NST
Oh yeah, you're right. It's been funky all day, but it does know I had just 11 points left to donate
by apophis324 on October 10, 2025 6:13 AM NST
I'm also having issues with FF. I tried earlier on my phone and the page just stopped loading. I just switched to PC and got one set of 10 donated and then the page stopped again for about 30 min. Then I got the last set donated and it glitched out like it was a new donation and only showed 83 points, then it stopped loading again and when I got the page back up I was down to 0. I'll just try again later, but it seems like if it fixes I've missed out on the capsule today. :/ I've been having loading issues every morning for the past few days and it seems to spread throughout the site as the morning goes on.
by eravilan on October 10, 2025 6:53 AM NST
@kiriska and @stuffie, I've been using an authenticator app for a while now for all my neopets accounts (4), and I feel like that's a pretty safe way to go. The main downsides I see with Neopass is you could lose access to all of it if something goes wrong, and although I'm not sure it's still the case, initially it was stated it would be permanently coupled with one specific email address and you could not change that. Which would mean that if I loose access to my email for whatever reason, or I want to change it, I'm in trouble.

I've yet to see a good explanation what Neopass is exactly and why TNT thinks it's the safest thing you can do, especially compared to 2FA. I was hoping someone here might know. For now, I'll stick with 2FA. Despite all their pushing and losing out on bonus quests and trinkets for not using Neopass.
by woodstocki on October 10, 2025 7:16 AM NST
I cant donate anything- If they want to have all these things going on they have to work :l
by nclvr619 on October 10, 2025 7:20 AM NST
"In the UK I need to use a VPN or I can't view any images hosted on imgur..."
---
That sounds annoying


Yeah, I remember TNT said it was safe to use VPNs on site, weird that now they call them "risky"
by spongegrundo on October 10, 2025 8:09 AM NST
TNT is saying that because cheaters use VPNs they might look at you for possibly cheating. Surely there must be other criteria that would cause them to look closer, not just the use of VPN.
by topaz644 on October 10, 2025 8:50 AM NST
So will we not be having the usual haunted house event? Oct. 23rd has a Halloween event, does that replace the haunted house?
by katina_choovanski on October 10, 2025 9:47 AM NST
@topaz644 yes, but they totally changed their opinion on VPNs in a short amount of time, they said something along the lines of being able to differentiate cheaters from normal players who use VPNs.
by spongegrundo on October 10, 2025 11:00 AM NST
Just read the September Update... and spotted the Soup Faerie's new art.

When she was given the ability to hand out Quests, they redrew her to look like this:

https://images.neopets.com/faerieland/quests/faeries/soup-faerie-2-1.jpg

But now they've redrawn her to look like this:

https://cdn9.neopets.com/headless-cms/medium_NC_mall_update_Sep_Faerie_Festival_5157ce9cc1.jpg

Uh... why? She looked better before.
by logicalwhimsy on October 10, 2025 2:00 PM NST
By this point, I'm betting that TNT is deliberately putting off working on the Generic Furry-- I mean, Varwolf quest so that people will be tempted to cough up money to get it as a Premium reward instead
by wraithaisha on October 11, 2025 2:44 PM NST

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