If you remember, the NeoPass Quest Log quests had an issue recently, where on Sundays, quest progress would not sync to your log for Faerie Fragments. Meaning, you could not complete any daily or weekly quests on Sundays.
This was fixed a couple weeks ago, and as of this morning, TNT is sending out a neomail to affected users with 50,000 NP as compensation:
UPDATE, 11:00 AM NST: An updated version of the neomail is now going out, here's the more clarified text:
Hello Neopian!
We want to apologise for the NeoPass Quest Log sync delay that has periodically appeared on Sundays.
Our developers have fixed an issue with the ending time of the weekly quest.
As a gesture of goodwill, we will be giving the weekly bonus reward of 50,000NP to everyone that have linked their accounts to both Faerie Fragments and Tales of Dacardia before July 14th.
Many thanks for your patience and support while we continue to add more features to the site like NeoPass Daily Quests!
The Neopets Team
Here's the original that a few Neopians received:
Subject: Quest Log NeoPass Weeklies - July 2025
Message:
Due to a recent issue with NeoPass Weekly Quests, we have compensated your account 50,000 NP.
Thank you for your continued patience and support! ~ The Neopets Team
