Snowager alert!
« January »
Jan 3 - Aisha Day
Jan 6 - Gnorbu Day
Jan 11 - Buzz Day
Jan 14 - Sloth Day
Jan 16 - Elephante Day
Jan 29 - Kacheek Day

The Advent Calendar is here for all of December!
It's Jordle... with Jordie! Can you guess today's word?
Every editorial question answered just a search away!
Create your own wishlists!
Earn NP from playing games!
Your jnAccount! Your jnAccount: Log In or Register | New to Jellyneo? Click here!

Welcome to!

Welcome to Jellyneo, the #1 ad-free Neopets help site! We offer news and tips for the popular online game Neopets. Here's what you can find on the site:

You can also register a jnAccount; it's free and lets you access special features! (Find out more!)

Pick your news: Neopets News | Crossword | JN Updates | Daily Puzzle | Advent

StackPath Affecting the Altador Cup
  • Posted by Dave
  • Posted on June 21, 2023, 10:40 am NST

StackPath—the service that Neopets uses as a firewall—has been causing issues with the Altador Cup over the past several days.

If you're affected, you may notice that it's difficult, if not impossible, to send scores on the AC games, and you may also notice other issues with various pages, such as not being able to load Trudy's Surprise or your customisation closet.

Players first began experiencing bans late last week, and seemed to have had a reprieve yesterday. But as of early this morning NST, StackPath is once again seemingly banning players from completing certain actions around the site.

From a technical perspective, affected players are seeing 403 FORBIDDEN responses when attempting to do something around Neopia. This is typically the response a web server gives when you are banned from visiting a site. It's not a banned-on-every-page situation, but only on some web requests, like submitting scores for the Altador Cup.

It's currently unknown exactly why or what criteria TNT is using to ban players from submitting Altador Cup scores, but we're hoping that they'll take a closer look at their StackPath settings and fix this sooner than later so everyone can get back to playing.

Have you been experiencing issues submitting your Altador Cup scores or using other features around Neopia? Let us know in the comments!
Follow @jellyneo on Twitter for all the latest #Neopets news!
Jellyneo on YouTube
Find our latest gaming videos on YouTube!
Old Neopets News
Looking for older Neopets news?