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Welcome to Jellyneo, the #1 ad-free Neopets help site! We offer news and tips for the popular online game Neopets. Here's what you can find on the site:

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Third Birthday Freebie in the NC Mall
  • Posted by Dave
  • Posted on July 22, 2015, 11:15 am NST

To celebrate the NC Mall's birthday, a third freebie has been released!

8th Birthday Tied with a Bow Cupcake

Feeding this cupcake to your pet will, like all Mall food, fill it up, and it will also grant 2 strength and the following item:

This freebie may be claimed on side accounts. Due to a clarification in the Editorial last year, any cupcakes claimed on your sides should not be traded to your main account to use.

You may, however, trade for additional cupcakes from other users to use on your own pet, and of course, you may trade away cupcakes with the use of a Gift Box.
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jnAccount Issues
  • Posted by Dave
  • Posted on July 22, 2015, 9:00 am NST

Last night we fixed a small bug in our jnAccount system that would not let you reset your passwords properly. If you've been having any issues accessing your jnAccount, we encourage you to take the following steps:

1) Use our login help page to recover your username and password. We recommend recovering your username first so you can be sure you have the right login. (We see a bunch of people trying to use the wrong usernames!)

2) If you still can't access your account, drop us a note and we can manually reset for you. Please let us know that you already tried the automatic recovery option above and any error messages you may have received.

Don't have a jnAccount? Sign up now! With your jnAccount, you can: make item wishlists, create goal counters, automatically log your Lab Ray zaps, and more!
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Blocking Trudy's Surprise
  • Posted by Dave
  • Posted on July 21, 2015, 8:54 am NST

An unfortunate side effect of Trudy's Surprise has been automatic awarding of NP on your side accounts, and earning NP on your sides is a big no-no.

You can now rest with ease when logging into your side accounts, as Jumpstart has created an option to block Trudy from showing up. The next time you log into your sides, simply visit your Account Preferences and look for the "Block Trudy's Surprise" option. Check it off and you're good to go.

Happy side account-ing!

In the meantime, we're updating our guide daily with new prize information:

View Our Guide! »
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Kiko Day Roundup
  • Posted by Ian
  • Posted on July 17, 2015, 7:39 pm NST


Woodland | Eventide
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New Daily! Trudy's Surprise Slot Machine!
  • Posted by Rylon
  • Posted on July 15, 2015, 1:17 pm NST

UPDATE 18/07: The slot machine is now properly released, you can find it on any Neopets page. Standard prize for day 1 appears to vary between 2,000 NP and 3,000 NP, with 4,000 NP as the Bad Luck Bonus and a standard NC Gift Box as the NC bonus. We now have a guide up.

View Our Guide! »

IMPORTANT NOTE: The slot machine currently awards the prize without the needs to physically click the spin button. That means, if you log into side accounts at this time, you will automatically be awarded the prize. Given that the prizes will scale up to 100K, we're assuming this is not an activity that will be allowed on side accounts, so be cautious until TNT clarify/fix the situation.

UPDATE 17/07: Some users reported earlier today that the Slot Machine had begun loading at the top of any page they visited, though was broken when awarding prizes. It seems to have been released early, and has now been removed. Hopefully we can expect to see it released in full shortly.

The introduction text to the daily was appearing, and features how Trudy the Ixi stumbled upon the Slot Machine!

A strange feeling nagged Trudy, a curious Ixi, for days. A forewarning of doom perhaps, she thought. Soon after, on one of her long, solitary walks that spanned the length and breadth of Neopia, something strange happened. She heard an unusual rustle in the bushes. Curious, she took a peek. Hidden among the bushes was a slot machine! ‘Ka-ching, ka-ching,’ it seemed to whisper. Trudy hesitated only for a moment before she succumbed to its call. She pressed the button on the machine, unsure of what she may unleash. To her amazement, she was awarded Neopoints. Trudy fell to the ground and cried with joy. She could finally afford a fancy frock for the ball.

From then on, Trudy took more walks, hoping luck would smile upon her again. And it did. She discovered she could play the machine once every day to win prizes. With each consecutive day, the number of Neopoints awarded increased. Occasionally, the machine was extra generous and gave her a Gift Box. On the 25th day of playing, she won a phenomenal number of Neopoints!

After 25 days, things changed, leaving Trudy puzzled. This FAQ, helped her make sense of everything, though.


A new FAQ has been released for an upcoming activity: Trudy's Surprise Slot Machine! We're unclear at this point if this will be an ongoing daily or a fixed-term event, all we have available are the below five questions on the subject!

We'll keep you posted as soon as more information is available. Let us know your initial thoughts in the comments below!

  • How often can I use Trudy's Surprise Slot Machine?
    Trudy's Surprise Slot Machine can be played once a day. It will be available on all pages, but will disappear once it has been used, and will not be shown again in the same 24-hour period. The day will reset at 00:00:00 NST.

  • How many Neopoints will I earn each time I use Trudy's Surprise?
    The amount of Neopoints awarded will keep increasing for each consecutive day you play! Each day you come back and spin again, you can increase your prize. If you play 25 consecutive days, you could win 100,000 Neopoints, then the counter is reset to Day 1 to work your way up again!

  • I got less Neopoints today from Trudy's Surprise than yesterday. What happened?
    The prize pool resets if you miss a day, or after 25 consecutive days.

  • The Terrifyingly Bad Luck bonus sounds terrifying. What is it?
    The Terrifyingly Bad Luck Bonus is awarded for having, well, bad luck. If you play and your slots machine shows up 4 different items, you have the chance of being awarded extra points. However, you can only win this bonus once in a while. So, if you have Terrifyingly Bad Luck more than once within a week, well, that's just worse than terrifyingly bad luck and even we can't help you.

  • Does Trudy's Surprise reward only Neopoints? Are there any bonus prizes?
    There is a chance to receive an bonus NC prize!
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