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Welcome to Jellyneo, the #1 ad-free Neopets help site! We offer news and tips for the popular online game Neopets. Here's what you can find on the site:

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Sweet Summertime Re-Release Capsule
  • Posted by Kumar
  • Posted on July 25, 2015, 11:29 pm NST

The Sweet Summertime Retired Mystery Capsule is now available in Future Fashions and giving out previously retired NC items!

View Our Guide! »

If you know if any items not listed in the guide, please send in a bug report or let us know in the comments!
Follow @jellyneo on Twitter for all the latest #Neopets news!
Peophin Day Roundup
  • Posted by Ian
  • Posted on July 24, 2015, 8:02 pm NST


Dimensional | Transparent
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Neoboards Broken + NC Redemption Fixed!
  • Posted by Herdy
  • Posted on July 23, 2015, 5:50 am NST

NC Mall News: If you've been waiting for NC redemption to be fixed - wait no longer! You can now redeem NC Cards again. TNT appear to be fixing a lot today!

UPDATE: The Neoboards and Esophagor Quests are working again!

As you may have noticed, since last night messages on the neoboards are no longer posting - you'll be directed to the blank processing message page but the message will not actually send. Hopefully this will be fixed later today.

In other 'things that are broken' news, you may also be having difficulty completing Esophagor quests. This will also result in a mostly blank page when you try and accept a quest - given that Esophagor quests are required to complete Brain Tree quests, you may also want to avoid accepting those for the time being.
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Third Birthday Freebie in the NC Mall
  • Posted by Dave
  • Posted on July 22, 2015, 11:15 am NST

To celebrate the NC Mall's birthday, a third freebie has been released!

8th Birthday Tied with a Bow Cupcake

Feeding this cupcake to your pet will, like all Mall food, fill it up, and it will also grant 2 strength and the following item:

This freebie may be claimed on side accounts. Due to a clarification in the Editorial last year, any cupcakes claimed on your sides should not be traded to your main account to use.

You may, however, trade for additional cupcakes from other users to use on your own pet, and of course, you may trade away cupcakes with the use of a Gift Box.
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jnAccount Issues
  • Posted by Dave
  • Posted on July 22, 2015, 9:00 am NST

Last night we fixed a small bug in our jnAccount system that would not let you reset your passwords properly. If you've been having any issues accessing your jnAccount, we encourage you to take the following steps:

1) Use our login help page to recover your username and password. We recommend recovering your username first so you can be sure you have the right login. (We see a bunch of people trying to use the wrong usernames!)

2) If you still can't access your account, drop us a note and we can manually reset for you. Please let us know that you already tried the automatic recovery option above and any error messages you may have received.

Don't have a jnAccount? Sign up now! With your jnAccount, you can: make item wishlists, create goal counters, automatically log your Lab Ray zaps, and more!
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