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Herdy
Altador Cup Rankings Not Counting
  • Posted by Herdy
  • Posted on June 3, 2017, 3:57 pm NST

UPDATE: TNT has posted the following excerpt in the news regarding this issue. It is not a glitch, but rather your account has been flagged for cheating. If you're not using score sending or participating in other play methods that have been deemed against the rules by TNT, then you may want to submit a ticket via the help center.

ADDITIONAL AC NEWS: In an attempt to keep this year’s competition as clean as possible, TNT has been closely monitoring gameplay, which has resulted in certain accounts being put under review. The accounts in question, which were flagged for suspicious activity will not be able to actively rank up in our efforts to keep the competition fair. If you are experiencing this first hand, please understand that it is not a glitch. However, if you feel that you’ve been wrongly affected by this, you are more than welcome to write into our team for further clarification. Thank you!

As of late last night NST, there is an ongoing Altador Cup glitch involving some users that is preventing them from ranking up in all 4 games - despite not maxing games or submitting scores below minimums, their ranks are not increasing (but scores are being added to totals). It is unclear if this will have a knockon effect to prize points.

If you think you have suffered this glitch, submit a ticket! At this point there doesn't seem to be a solution. To check if you have been affected, visit the on site Rank Calculator at the Altador Cup main page, by clicking here:



Make a note of the games needed to rank up that are displayed there, and go play a single qualifying game. If the games needed figure does not decrease, you are suffering from the glitch.
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Herdy
June NC Collectible
  • Posted by Herdy
  • Posted on June 1, 2017, 11:12 am NST

The fourth item from the Sidekick Squad Collection has been released, and features Jacques! This item will only be available during June.






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Herdy
Altador Cup Live!
  • Posted by Herdy
  • Posted on June 1, 2017, 4:03 am NST

After a delay of a few hours, the Altador Cup has once more entered live play! As a reminder, this year has changed the format so that you will for the first 17 days play each team once before continuing - placement will now be decided on win record and an unknown 'variable' factor.



In case you missed it, the Homes of the Altador Cup Heroes NC element is also now live:

View Our Guide »


So far, it seems like the rank requirements are the same as last year - suggesting that daily caps may also be unchanged. We'll update this post with the daily caps once they are confirmed.

UPDATE: Daily caps are confirmed to be the same as last year. They are:

Yooyuball: 46 Games
Slushie Slinger: 86 Games
Make Some Noise/Shootout Showdown: 401 Games

Special note this year: Last year, as part of TNT's effort to crack down on cheaters, several innocent accounts were also seemingly caught in the net. It is unclear exactly what caused this to happen, but none of the accounts involved have yet been returned. It seems likely that sending scores too quickly was a factor, so this year we advise that you refrain from playing if the site starts lagging, and avoid having the different games open in different tabs at the same time. Particularly if you happen to be on a team that an ASG or cheating group has joined.
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Jen
June Monthly Freebies!
  • Posted by Jen
  • Posted on June 1, 2017, 12:00 am NST

Can you believe it, we're halfway through the year! It's time to collect your June monthly freebies!



» Collect Your Freebies Now! «


Donations
We're over the halfway mark of our 2017 fundraising goal and we can't thank you enough! If you have some spare cash and would like to donate to keep Jellyneo online and ad-free for 2017, you can find out all the details here.



» Donate to Jellyneo! «
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Herdy
Homes of the Altador Cup Heroes FAQ
  • Posted by Herdy
  • Posted on May 31, 2017, 2:54 pm NST

Update: The Mall event is now live!

View Our Guide »




The FAQ for this year's Altador Cup NC Mall event has now updated. The event will launch with the rest of the Cup on June 1st.



Can I activate multiple passes for the same location?
No. You will only be able to activate and collect prizes once for each location once per account.

Can I participate in the Homes of the Altador Cup Heroes on my side accounts?
Yes, you can participate in this event on your side accounts.

How do I activate my Homes of the Altador Cup Heroes Area pass?
There are two ways to activate your area pass:

1. Visit your inventory. Once in your inventory, click on your Homes of the AC Heroes Area Pass and select, “Activate Pass”.

2. If you purchased your Homes of the AC Heroes Area Pass from the Homes of the AC Heroes page you can activate it right after purchase. Once you see the confirmation page simply click the “Use Homes of the AC Heroes Pass” button and confirm the use of your pass.

How do I purchase a Homes of the AC Heroes Area Pass?
Each week a new pass will be on sale in the NC Mall Altador Cup Shop. You can purchase a pass there or on the Homes of the AC Heroes page.

How long will the Homes of the AC Heroes last?
The first Homes of the AC Heroes Area Pass, getting you into the first themed area, will go on sale June 1st. A new area pass will become available each Thursday. You can purchase and activate your passes until July 1st. You may claim your prizes on already activated passes anytime you visit that event.

Is there a bonus item for participating in Homes of the AC Heroes?
No, there isn’t a bonus item prize for participating in this event.

Is there a time limit for accepting my daily Homes of the Heroes prizes?
There isn’t really a time limit for collecting your daily prizes but the sooner the better so you can enjoy them! If you activated an event pass, you will be able to return to the page to claim your prize as long as the Homes of the AC Heroes page is still accessible.

What is the Homes of the Altador Cup Heroes and how does it work?
This year you can experience what it’s like to be in the homelands of the top four teams from Altador Cup XI, by visiting specially themed areas created for diehard fans! A new Homes of the AC Heroes Pass is available every Thursday starting on June 1st. Once you have your pass, be sure to activate it to gain access to this special area and pick up all-new NC prizes!

When can I start collecting my Homes of the Heroes prizes?
Prizes for each themed area can be collected starting each Thursday. You will be able to claim one prize per day. If you missed collecting any days you can always return to the event area and claim those prizes.

Why isn’t the area pass I want available in the NC Mall?
Check back at the NC Mall each Thursday for a new Homes of the AC Heroes Area Pass. Already released passes will remain for sale until the end of the event.
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