Help Me Log In!
Emails not sending?
If you have an Outlook, Hotmail, or Live email address (essentially, any email address from Microsoft), then you may not receive a password reset email. Please give the below form a shot to recover your password, and if an email doesn't come through, submit the jnAccount Support Form
instead to get some manual help. (In the meantime, we're working on debugging why Microsoft does not accept our emails.)
Need assistance accessing your jnAccount? Never fear, JN is here... to help! Let's get started...
Under 13 years old?
If you are not 13 years old yet, then by US law, we cannot store your email address in our database. This means that you will not be able to recover your password through the above form. Instead, please use the jnAccount Issues form to lodge a request to get your password reset.