Neopian Times Editorial Database
The Neopian Times Editorial is a (usually) weekly column hosted by The Neopets Team that answers questions direct from Neopians. Unfortunately, these Q&A's are not easily searched on the Neopets site, so we've created our own searchable database. Convenient for looking up past answers!
To search, just type something in the box below! (The fewer words, the better... usually.)
There are 11,341 results for you search.
Uni Breadsticks is classified as type "none" instead of "Food" like it should be, so it doesn't show up in my SDB when I search for Food. Please fix! Thanks! ^^
You got it! These breadsticks are now stocking at the Bakery.
For those of us who are less talented in art but would like to contribute to the Art Gallery, could we possibly have one competition where we deliberately submit bad art and the worst of the worst gets chosen?
I relate to this so much. I am also not an artist either so I understand. And after discussing with kikocat who runs art gallery she is totally down and excited for this. So please submit entries up to 48 hrs before october 1st and the images chosen will be featured in the October 1st edition of the Art Gallery.
Any chance we can get some in the NC mall and maybe a sale on them? I am running super low and they really help me get gallery items I need. Please and thank you.
The question was about gbmcs and yes of course they come every month silly. They should be on sale sometime very soon either next week or the one after.
When will the Random Contest be judged?
The committee is grinding away looking through all the entries we had over 250 submissions so they want to make sure they look through them all to finalize the winners. And may i just say as someone who has seen the entries, the caliber of work submitted was truly grand! So once winners are chosen we will then post the winners on the random contest. From there it will go into production, we will write everything up for our artists and it will take a few weeks working/improving the designs along with placing them on all 55 pets.
Hey TNT How come a pet won 1st place customization spotlight two weeks in a row ?? I thought you're automatically disallowed to enter for 1 or 2 months once you win a Trophy !! I know because I won a few of those myself and I couldn't enter my pet in the next round.
This was a glitch not purposeful. The rule still stands. So sorry about the confusion.
Hi! I was wondering if you could let us know when the Premium sale is ending?
Yes, the premium sale will be going on through the end of September, and will end October 1st at noon. So be sure to renew or sign up today!
Hi. Thank you for bringing back the Random Contest! I have a question: Am I supposed to design a themed capsule and the 5-6 items plus the bonus that go with it? Or am I supposed to design 1 item or 1 capsule? Thanks.
So you can submit your ideas for a capsule or the items themselves. You can do both as well. You can submit one entry with all ideas combined if you like. But the committee may just choose one of the many items you designed.
Usukicon was on Tuesday and there was no release of a goodie bag or any new usukis!? What is going on, what is a con without merch? I'm just panicking, not angry but I was definitely looking forward to some new usuki dolls. Any ETA on their arrival?
Our apologies on that we had one art asset missing therefore we couldn't release until it was ready. But it did go out the next day so you should be able to find it now.
I love the new Sunset Glow Filter! If you make any similar items in the future (and I really hope you do!), would you pretty please consider zoning some as a background item instead of foreground? As a foreground it tones down pets and other items I'd prefer to stand out. Partial color filters would also be a dream come true! I've been using Hook Line and Bait Garland as a makeshift color filter for years, but finding ways to hide the boat is troublesome.
Sure will do for next time!
Hi! There are still users waiting for word about TNTs decision regarding the Zapped! Perk. Can you provide any updates to us yet about zapping our petpets lab ray exclusive colors? Thanks!
This was going to go into our intro for this week, but since you asked - After careful evaluation, the team has decided that making the requested changes to the perk is much too problematic. There is nothing further that we can do at this point, and we apologize for the unfortunate turn of events.
Dear Editor, In an editorial in 2015 (issue 669 to be exact), you indicated that you would look into retroactively granting the Site Spotlight avatar to previous winners, since we can only win that Spotlight once per account. Is there a chance you could move this forward? I’ve taken a note to ask again in another 4 years but hopefully that won’t be necessary… hehe. I will take advantage of this to tell you that you guys are doing great work with what seems to be a small but mighty team. I realize that our demands are ceaseless and span the gamut from enormous and impossible to annoying absolute minutiae that a fraction of the population cares about (such as this request). You guys always respond with patience and understanding in the face of nonstop demands. So, THANK YOU for all you do. We are grateful, though we do not always show it.
This is very high up on our fabled list right now, and you can expect to see it happen pretty soon.
The steampunk blumaroos seem to be going through a lot in life, the expressions keep changing on their own. It is quite funny but can you please fix it so that they look like the rest of the blummies.
Ahahahaha… Oh, ahem. Yes, of course we will get this fixed!
Hello! I saw that you replied an answer regarding the latest NC collectible, the Spirit of Slumbers Collectors Cloak, and I saw that you fixed the white back not only on aishas as was requested: you did it on all the species. The issue now is that Moehog, Poogle and Quiggle haves an extra detail of the design that needs to be fixed: They have an heart beating and that's belong to The Three Collectors Cloak, a very similar cloak that is really popular, but not to the Spirit of Slumbers :P Hope you can fix this. Thank you!
Yoinks...I have put in a request to change this. Thank you for letting me know.
Hi! *hand a big bowl of chocolate ice cream with cherries on top* Thank you TNT for working so hard on changing the Neopet's world from Flash to HTML! Speaking of HTML, I would like to make something for my pets web page, but I know nothing about HTML. Are there programs I can use to help me make those pages (like, I place the things I want in a "Word" style page, then access to the code, copy it and place it on my pet's page)? Are there any bases I can use? Or do I have to learn everything? Thanks!
We actually have a guide on the basics of html! Obviously we encourage to use other resources as well if you really wanna trick out your pages but we've got the basics covered for you right here!
Hi TNT! Could you please fix the NC item "Grundo in Uniform Plushie" for Xweetoks? It should be a handheld item for them, not a foreground-item sitting on the bottom
Hi there, so I totally see your point some of the older items from the site do feature them in hand but it seems over the years artists have put them further away from the hand as an artistic choice to better compliment it rather than trying to squish and dramatically cut off the art. So I believe the last version of the Xweetok holding it in hand was in 2014, after that it seems they made the switch to be foreground.
When are you all planning on fixing the Dripping in Ice GBCs? Traders are not happy that when they receive these, they aren't able to open them... This glitch has been going on for a long time... Please fix it... We paid for these!
I hear ya. We have this common glitch that just LOVES to undo our work for some reason :( I've gone ahead and checked all the correct boxes. You should be good to go now, so sorry about that.
how long until you retire the perpetual permanent Dyeworks items and have a new set of permanent Dyeworks items? what about retiring some of the NC Mall items that have been there bear long? there are about 90 items in the NC Mall that are commonly found through opening GBCs. I get it from a business perspective (gotta sell those Upcycle cookies) but surely some of them can be retired and you have new items every few years, yeah? we've got a Dyeworks re-released cap, MMEs RR cap, seasonal/holiday RR caps and now a Wonderclaw RR cap. the only (major) things yet to be touched are Key Quest token wearables and bonuses, Premium collectibles, monthly NC collectibles (5 per set plus the bonus) and Shenanigifts.
Definitely an interesting point...I will look into this for the next round of dyes.
Can you please add the Barf Boat Stamp to the Krawk Island album? There are so many unfinished albums. The others album are meant to be last resorts, not a collection in of themselves. Four others album pages is way too much. Please fill in the other albums first, and when creating new albums please come up with nicer themes. There is no reason why a Barf Boat Stamp with pirate petpets would not be part of Krawk Island. I hope this is fixed. Thank you.
You make a good point. Incidentally, this also happens to be the most common request this week. Krawk Island page it is!
Hi. I would LOVE to see more pet slots. New colors and color/species combinations have been released since the last pet slot increase, and I have no room for them. Pet slots could be available for purchase in the Hidden Tower or NC Mall, or they could be free. Ideally, I'd like to see 2 more per account, since there are so many new colors I'd like! I'd REALLY love unlimited pet slots. That would give users endless goals to work for, keeping them interested in the site, and a lot of those poor pets in the pound would get homes. However, if unlimited pet slots are a coding nightmare or not ideal from your viewpoint, then I understand. However, I'd love to see a few more.
We would love to introduce more pet slots too, but in a far more controlled way. The way the code is written, it would be difficult to allow unlimited pet slots, so that’s not something we’re looking at.
Hi TNT, I noticed the same user won twice within a week in the current storytelling competition. This doesn’t really seem fair (unless you literally only received one submission from someone who just won). Can you please try to prevent this from happening in the future? It’s nice to get different perspectives from different users. Thank you, Ellen
We usually do try to make sure that the same user does not win twice for the same story. However, sometimes the entry is that much better than the other options, and therefore the same user wins more than one time a week.
softly throws a coconut No worries, that one isn't evil, only delicious! But I do think we could use some new Evil Coconuts! The Coconut Shy hasn't had any new ones in the prize pool for almost 15 years, while there has been an album page ready for new ones since 2015 which begs to be filled up a little bit. With Halloween coming up in two months, could we maybe see some new Evil Coconuts get knocked down around then?
That’s a wonderful idea! I’ll have a programmer look into it and let us know how straightforward (or not) the code for Coconut Shy is!
Hi. I have one small thing for Donny: The new Seedless Skeem Jam appears to be restocking in the wrong shop right now. Right now, it restocks in Tropical Foods. Recall that the Skeem and the Seedless Skeem both restock in Brightvale Fruits. Wouldn't it make sense to move the jam to the Brightvale Fruits Shop, too?
Yes, it does, and therefore we have moved it.
Hi! Can we have any update when the "One More Time" perk from Living with Less will be active, if at all? It still says that "This perk has temporarily been removed from the possible outcomes."
This perk is now live! We will be closely monitoring it in case any issues arise.
Hi TNT, I think I've discovered a bug in Daily Dare 2019. I have tried sending a ticket, but as you are currently switching support provider for ticketing, I thought it was best to contact you on the Editorial. I logged in on Mozilla Firefox this morning and challenged Abigail on Carnival of Terror. However, when I opened the game page, I realised that it seemed that I hadn't pressed the button "Challenge Abigail". So I did it again, played the game and after sending my score, the server has not updated at all, as if I had never challenged Abigail. I played the game again and sent my score, but the bug still persists. I tried logging out and switching browsers and now I'm using Google Chrome, but nothing has changed. Could you please help me? I have just one score left to send for today and I really did not want to miss the Day & Date prize due to a bug.
This happened due to a bug that prevented challenges from being accepted for several hours after the day went live. It was eventually fixed, but not before many players were affected in different ways. We’re trying to figure out the best way to deal with the situation - this is just to let you know that we’re aware of this problem and discussing our options for a fix.
Hi TNT, I have heard from several people who have received e-mails from firstname.lastname@example.org advising them to click on a link to change their password. Can you please confirm that these e-mails are legit? I personally have only ever received e-mails from email@example.com, and I think most people are a little wary of receiving these types of messages, especially if they include a link to change a password. Thanks!
Hi there this is a great question! So it is legit do not fret! This is a message from our official neopets email. Support only handles individual ticket responses for account issues. This is just an automated email to ensure the safety of your account when your password has not been reset in a long while.
Hi. I have 2 small things for Donny, and would appreciate it if they were fixed. I noticed that the thumbnail images for 2 of the new Dyeworks items are incorrect: --DW Yellow: Seashell Throne--has thumbnail of original Seashell Throne (wrong color) --DW Green: Maraquan Silver Markings-- The other 2 colors have a shell with the colored dust coming out, but the green color has a different image. I suppose this is an error?
This should be fixed now, such a weird issue. Idek how that happened...
Hi. I have one small thing for Donny. For the new Jeran Collectors Time Travel Portal Background, the description says that it is from the Pirate Adventures collection. It should say Lost Returned.
Oopsies, should reflect accurately now!
Do you like Jeran? Do you think he should have more events, items, and such?
Cryptic...but yeah I agree he's a pretty epic character.
Im loving this new cloak! But on the aisha the hood of the cloak is missing its back! Can you get this fixed? My aisha is getting chilly with that breeze on her head!!
Done & Done!
Can we get some info on what we can expect for Neopet's 20th birthday? And confirmation on avatar(s)?
Can't give any spoilers quite yet but just know we are planning some fun things. And you may have seen the 20th anniversary avie that will be given out for all as well.