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News Archives

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Nynex
Festival of Neggs - Mysterious Negg Quest Part 2
  • Posted by Nynex
  • Posted on April 19, 2012, 12:16 am NST

The next part of the Mystery Negg Quest has begun. Enter the hidden cave in Shenkuu, where the mysterious Clockwork negg is located. Click on the scrolls to collect the Ancient Negg Scrolls. These scrolls will offer you a key to solve this puzzle.

Negg Puzzle Guide

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Nynex
Neopets Premium Update - New Premium Service Coming in May!
  • Posted by Nynex
  • Posted on April 20, 2012, 4:54 pm NST

In addition to the Premium Sign-ups page returning, TNT has sent out an update for what is coming for Premium Members.

Be on the lookout for changes coming next month!



Neopets Premium Update
Greetings, Premium members!

We're writing you lovely folks to (finally!) update you on the new Neopets Premium service and provide more information, as promised. Some of this has been in the FAQs and some of it is new, but we wanted to consolidate everything for you in one handy email! Apologies if you've heard some of this before.

This email contains the list of what's changing as well as information pertinent to your specific payment plan and what you can expect during the transition period. We hope this will help answer some of the questions you have, and we'll continue to update you as we get closer to launch. *nod*

The Switch

In mid-May, the Premium service itself will switch over to a new system run entirely by the Neopets Team. This means that all of Billing and Premium Support will be through us, and that we'll be able to offer some new features based on all the input and feedback we received from you over the past few months. However, this also means a few of the services you may have now will be going away. As a reminder - or in case you haven't heard - keep reading below to find out what's new and what's changing!

What's New?

You may remember a few surveys we did some months back where we asked for your feedback on a number of Premium questions. Based on your responses and the feedback we've received from you over the years, we'll also be adding the following new features once the switch has been made (more information on each to come soon!):

5th Neopet
Premium Featured Game
Premium Notification Bar
More Monthly Neopoints
On-Site Random Events
Additional Message Boards
SSW Upgrades

What's Going?

Because we are no longer partnering with a third party, and based on your input, these are the features that will be discontinued after the switch:

Webmail
Portal (replaced by the Notification Bar!)
Real-world Feeds
Internet Dial-Up Service
Aliases and Subaccounts

Everything else is staying! Super Shop Wizard, no ads, random events, Premium message boards, collectable cards, Space Faerie Charm, etc. - they won't be going anywhere.

Billing Information

[Personal billing information omitted]

To help with a smooth transition, Neopets will extend your membership until June 30th. During this time period, you'll still have access to your Premium account and will be able to update your payment information. If you do not choose to update your payment information, your Premium membership will end on June 30th.

As an added bonus! After the switch over, if you update your payment information in Neopets system by May 31st, we will give you an extra 30 days FREE.

More information will be provided in a follow-up email in the next few weeks so you can take action.

That's All for Now

Again, we'll continue to update you as we get closer to launch. We'll also be updating the Premium FAQ in the help section on Neopets.com with all this information and more as we near May.

If you have any questions, feel free to contact us! And thanks for all your feedback and support. We really hope you'll like the new and improved Premium service!

- The Neopets Team



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Nynex
Festival of Neggs - Mysterious Negg Quest Part 3 - The Neggbreaker!
  • Posted by Nynex
  • Posted on April 21, 2012, 1:08 pm NST

The Neggbreaker is on the loose! It's time to head over to the Battledome to fight this giant and protect the Negg! Make sure to grab the Ancient Negg Amulet and equip it to your pet. (You can find the Amulet inside the Clockwork Negg).

Well done! Thanks in part to the amulet you received from the Clockwork Negg, you have managed to defeat the Neggbreaker, who has since retreated to the cave from whence he came. The time has now come to collect the prize you've earned for this great achievement!


Ultimate Negg of Destruction
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Nynex
Festival of Neggs - Final Prizes
  • Posted by Nynex
  • Posted on April 23, 2012, 12:03 am NST

The annual Festival of Neggs hunt has come to an end. The Mysterious Negg has been discovered, the Neggbreaker is defeated, and Kari will be returning to the Neggery until next year's festival. Make sure to collect your final prizes! (You will also unlock the Festival of Neggs site theme).




Something Has Happened!
You are now eligible to use 'Beware the Neggbreaker' as an avatar on the NeoBoards!


Now, what will become of of our mischievous Yurble Faerie?
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Nynex
Kougra Day Roundup
  • Posted by Nynex
  • Posted on April 23, 2012, 3:52 pm NST

Marquee:


Colours:

Maractite | Eventide

Clothes:




Plushies:

Chocolate | Snow
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Nynex
Caption Contest 1254
  • Posted by Nynex
  • Posted on April 24, 2012, 1:25 pm NST


Ahoy!
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Nynex
NC Fortune Cookies
  • Posted by Nynex
  • Posted on April 26, 2012, 2:50 pm NST

A New NC Starry Fortune Cookie option has appeared under you pin preferences options.


Fortune Cookie Guide




You can now find out more about these new NC items in the official FAQ.

  • Are the exclusive items from the NC Item Fortune Cookies available for sale separately?
    No, unfortunately the only way to obtain an exclusive item from the NC Item Fortune Cookie is by purchasing one and gifting the item available inside.
  • Can I gift the items from the NC Item Fortune Cookie to my side account(s)?
    Yes you can gift items from the NC Item Fortune Cookies to your side accounts.
  • Can I gift the items from the NC Item Fortune Cookies to myself?
    Yes, you can enter your own username into the username field and the item from the cookie will be sent to your account.
  • Can I gift the NC Item Fortune Cookie to other users using NC Gift Boxes?
    No, the NC Item Fortune Cookies themselves are like NC Gift Boxes. Once you open your cookie the item you will receive is shown then given to yourself and the Neofriends you have selected (or added) to send without the need of a gift box.
  • How do I know I have received a NC Item Fortune Cookie from another user?
    You will receive an event notification along with a Neomail letting you know that you have received an item from a NC Item Fortune Cookie from another user. You do not have to accept or reject this item, it will automatically get awarded to your inventory.
  • How do I know if another user has received the item I have gifted them from an NC Item Fortune Cookie?
    You will receive notification once the exclusive NC item has been awarded to the user's inventory.
  • How many items are available in each NC Item Fortune Cookie?
    Each NC Item Fortune Cookie will contain a different amount of exclusive items. Each time you open an NC Item Fortune Cookie, you will receive one of the exclusive items to send to yourself and your Neofriends.
  • I sent the item from the NC Item Cookie to the wrong user, help!
    Please double check all usernames before sending as once you send these items off, they cannot be returned. In the future, please be more careful when sending items.
  • What is an NC Item Fortune Cookie?
    NC Item Fortune Cookies are a special item that allows you to gift one exclusive NC item to yourself and one (or more, if you're lucky) to a Neofriend! The number of Neofriends you may select will vary among the fortune you have received from your cookie.
  • Why can't I just send my NC Item Fortune Cookie item to myself? Do I have to send the NC item to Neofriends?
    Before the item gets awarded to your inventory you must select Neofriends to send the item to. Unfortunately if you do not select Neofriends to gift the item to, you will not be awarded the prize. Just be a generous Neopian (or gift it to yourself :p).
  • Why can't I select my Neofriend to gift the item from the NC Item Fortune Cookie?
    If you cannot select a Neofriend to gift the item to it could mean two things:
    - You have misspelled that username, please double check the username.
    - That user cannot accept gifts.


The Lab Ray Fortune Cookie will grant extra lab zaps!


  • Can I open and use the Lab Ray Cookie on my side account(s)?
    No. Please keep the use of this cookie on your main account only.
  • How long will my extra Lab Ray zap(s) last?
    If you have successfully opened a Lab Ray Fortune Cookie you will have a week (seven Neopian days) to visit the Lab Ray to claim your extra zaps per day.
  • How will I know when my extra zaps end?
    The countdown clock for the amount of time left to receive extra zaps per day for a week (seven Neopian days) will be shown at the top of the lab ray page.
  • I don't have access to the Lab Ray, can I still purchase a Lab Ray Fortune Cookie?
    Yes, you can still purchase a Lab Ray Fortune Cookie even if you don't have access to the Lab Ray. Please keep in mind that if you do not have access to the Lab Ray, you will not be able to open the Lab Ray Fortune Cookie.
  • What is a Lab Ray Fortune Cookie?
    If you have access to the Lab Ray, this cookie will grant you one (or more, if you're lucky) extra zap per day for a week (seven Neopian days). If you do not have access to the Lab Ray, you WILL NOT be able to open this cookie.
  • Why can't I open my Lab Ray Cookie?
    Here are two reasons why you cannot open the Lab Ray cookie:
    1. You do not have access to the Lab Ray. Only users who have access to the Lab Ray will be able to activate this cookie.
    2. You have already opened a Lab Ray cookie. Please wait until the time is up on your current cookie before attempting to open another Lab Ray cookie
  • Will I be able to gift the Lab Ray Cookie?
    Yes, the Lab Ray Cookie functions like any other NC item and will be giftable with a NC Gift Box (one item per NC Gift Box). The Lab Ray Fortune Cookie, as with all Neocash items, cannot be sold or traded.
  • Will I be able to open multiple Lab Ray Fortune Cookies at once?
    No. If you have access to the Lab Ray, you will only be able to open this Fortune Cookie one at a time until the time has expired on that cookie.


More Fortune Cookies will be released. Each fortune cookie will offer a variety of site perks.

  • How many items or site perks are available in each Fortune Cookie?
    Each Fortune Cookie contains a different fortune. With that in mind, the number of items or site perks available will vary within each cookie.
  • How often will a new batch of Fortune Cookies be available?
    New Fortune Cookies will be available whenever Noda bakes a new batch of cookies. Keep checking back to see when a new batch is available.


Fortune Cookie Guide
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Nynex
Cybunny Day Roundup
  • Posted by Nynex
  • Posted on April 26, 2012, 4:22 pm NST

Marquee:


Colours:

Water | Eventide

Clothes:




Cybunny Morphing Potions:

Speckled | Shadow
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Nynex
New Walein Colours
  • Posted by Nynex
  • Posted on April 26, 2012, 4:22 pm NST


8-Bit | Faerie
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Nynex
Series Key Quest Tokens Returning to the NC Mall
  • Posted by Nynex
  • Posted on April 26, 2012, 5:40 pm NST

Some of the plushie series Key Quest Tokens will be re-released into the NC Mall soon.


Series 5 Blue Koi | Series 7 Cloud Moehog


Series 5 Electric Lupe | Series 6 Orange Lupe | Series 7 Silver Lupe
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