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Message About Overpowered from TNT
  • Posted by Dave
  • Posted on July 30, 2019, 2:28 pm NST

WARNING: Overpowered has since gone out of business, its website has been decommissioned, and the domain name was sold to a third party that is now displaying inappropriate content. We highly recommend not seeking out the current website.

Did you order (or "pre-order") Neopets merchandise from Overpowered last year? Unfortunately, Overpowered's business owner got in over their head and could not fulfill any of the promised pre-orders, leaving many Neopians without their items or their money.

If you were one of the affected Neopians, TNT has posted this message on their Twitter account:

Hello Neopians! If you placed an order a while back with Overpowered and DID NOT receive your merch, then please send us a Twitter DM with your receipt and address. We sincerely apologize for the trouble and we're looking into ways to make it up to you. Thank you!

It looks like Jumpstart has acquired Overpowered's old business records. If you have a Twitter account, dig up your Overpowered receipt/confirmation # and the address you used for shipping, and then send that information over via a Direct Message to Twitter user @Neopets:

Send a DM »

In a few reply tweets, TNT has clarified what information they're looking for:

Hello! Please send whatever information you have! (screenshots, email, mailing address, name, etc). From there we can look into an order list to match the information. Thank you!

Yes! Screenshots would be perfect, thank you!

We are not sure what kind of compensation is being offered yet, but we'll update if we find out more.

UPDATE: As of this afternoon, 7/30, a message was posted in New Features, and it looks like TNT is requesting that for now, all messages be submitted via Twitter DM. If you do not have a Twitter account but still want to possibly be compensated, we'd recommend making a dummy email to create a dummy Twitter account—or wait it out to see if TNT changes their minds.

UPDATE 2: As of 7/31, TNT has posted a follow-up which says you can email a request (with all the information they are asking for) direct to community@neopets.com if you do not wish to make a Twitter account:

Hello! No one is forced to do anything! 😱 Our Social Media team took initiative to help users who didn't get their Overpowered merch, so that's why info is preferred on Twitter. It keeps things much more organized, and making an account is free! However we are also going to allow emails to community@neopets.com. Hope that helps, thanks!
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