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Herdy
Altador Cup Rankings Not Counting
  • Posted by Herdy
  • Posted on June 3, 2017, 3:57 pm NST

UPDATE: TNT has posted the following excerpt in the news regarding this issue. It is not a glitch, but rather your account has been flagged for cheating. If you're not using score sending or participating in other play methods that have been deemed against the rules by TNT, then you may want to submit a ticket via the help center.

ADDITIONAL AC NEWS: In an attempt to keep this year’s competition as clean as possible, TNT has been closely monitoring gameplay, which has resulted in certain accounts being put under review. The accounts in question, which were flagged for suspicious activity will not be able to actively rank up in our efforts to keep the competition fair. If you are experiencing this first hand, please understand that it is not a glitch. However, if you feel that you’ve been wrongly affected by this, you are more than welcome to write into our team for further clarification. Thank you!

As of late last night NST, there is an ongoing Altador Cup glitch involving some users that is preventing them from ranking up in all 4 games - despite not maxing games or submitting scores below minimums, their ranks are not increasing (but scores are being added to totals). It is unclear if this will have a knockon effect to prize points.

If you think you have suffered this glitch, submit a ticket! At this point there doesn't seem to be a solution. To check if you have been affected, visit the on site Rank Calculator at the Altador Cup main page, by clicking here:



Make a note of the games needed to rank up that are displayed there, and go play a single qualifying game. If the games needed figure does not decrease, you are suffering from the glitch.
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