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Welcome to Jellyneo, the #1 ad-free Neopets help site! We offer news and tips for the popular online game Neopets. Here's what you can find on the site:

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Herdy
Upcoming Neopets Downtime
  • Posted by Herdy
  • Posted on September 9, 2021, 2:35 pm NST

Update, Sep 15th: The pound is now back.

Update, Sep 14th, 1:20 PM NST: The site appears to be coming back up to speed. Noticeable issues include Neopet images displaying as cogs and currently, the Neopian Pound is still offline (perhaps because Neopet images aren't fully working):

We apologise for the inconvenience. The Neopian Pound is temporarily closed. It seems that a lorry filled with vats of invisible paint colouring has flipped over behind the pound and it's affected our Neopets. Our staff is busy washing them off and hope to put them back up exactly as they were before as soon as we can.



Update, Sep 14th, 12:23 PM NST: The site appears to be back online, but there has not yet been a formal update from TNT. It remains possible that it will be down again.



Update, Sep 14th, 12:05 PM NST: TNT have announced on social media feeds that the downtime is again being extended for up to 3 more hours. (That would be around 3:00 PM NST.)




Update, Sep 14th, 8:00 AM NST: TNT have announced on social media feeds that the maintenance has been extended until 11 AM NST:

Hey Neopians!

Due to an unforeseen issue, our scheduled maintenance has been delayed. We now currently estimate that Neopets will be live at 11 AM PDT. Thank you for your understanding!



Update, Sep 14th: The downtime has begun.



Earlier today TNT announced on their Official Neoboard that Neopets will have some downtime next week:

Hey, Neopians!

Neopets will be undergoing scheduled maintenance on Tuesday 9/14 from 2:30 AM NST to 7:30 AM NST (PDT). During this time, the website will be unavailable to all players, however we will be working hard to restore service as quickly as possible.

Thank you for your continued understanding and support while we improve Neopia!

We'll keep you updated if anything changes.
Follow @jellyneo on Twitter for all the latest #Neopets news!
Herdy
Draik Day Roundup
  • Posted by Herdy
  • Posted on September 9, 2021, 2:22 pm NST

A new colour is now available to celebrate Draik Day:


Burlap

A new Cyberpunk outfit is also now available for Draiks:



Follow @jellyneo on Twitter for all the latest #Neopets news!
Dave
New Shenanigifts Party
  • Posted by Dave
  • Posted on September 9, 2021, 11:51 am NST

The Masquerade Party has retired from Shenanigifts and a new party has been released: Kadoatie Cafe!










For a full rundown of Shenanigifts, check out our guide:

Follow @jellyneo on Twitter for all the latest #Neopets news!
Dave
Premium Sale Live Now
  • Posted by Dave
  • Posted on September 2, 2021, 8:05 pm NST


The annual Premium sale is now live! The yearly membership rate of $69.95 is on sale for $49.95, a savings of $20 off for the year. It is unknown how long the sale will last for. (For existing members, see below for how to set your next billing rate at the discount, even if your billing date is after the sale ends.)

New Premium Members
To receive the promotional rate, visit the Membership page and select the yearly plan. (You'll need to purchase the full yearly plan—the 4 and 1 month options are not discounted.)

Existing Premium Members
Renewal not coming up for awhile? Never fear! You can lock in this promotional rate for the next time your plan renews. Even if your plan renews in 5 weeks or 6 months or even 364 days from now, you can apply the sale to that upcoming renewal date.

To lock in the sale:
  1. Visit the Manage Membership page. (You'll need to log in.)
  2. Click the "Upgrade Plan" button under your existing plan's details.
  3. Click the 1 Year plan option. You should see it discounted to $49.95.
  4. Click "Confirm Upgrade" to complete the lock in. On the confirmation page, you'll see "Next Billing Date: [your billing date] (You will be charged $49.95 on this date)"

That's it, you're upgraded and locked in! Even if your Premium renews after the sale ends, you will receive the sale price.

(Did you previously cancel your membership, but there's still pre-paid time before it cuts you off? If so, you won't see "Upgrade Plan" on the Manage Membership page. Instead, there will be a "Keep Membership" button since you must re-activate before receiving the sale price. Click "Keep Membership", confirm that you wish to restart your subscription at the old price, and then you should see the "Upgrade Plan" button which you should click to lock in the sale. See above to continue. You will not be charged the old price!)

Not a Premium member yet, but wondering what you get? Check out our Premium guide for more info:


This year, Premium members will receive +3 new pet slots as a perk, in addition to the previous +1 slot. (For a grand total of +4 slots!) This perk will take effect once the new pet slots update goes live.
Follow @jellyneo on Twitter for all the latest #Neopets news!
Herdy
September NC Collectible
  • Posted by Herdy
  • Posted on September 1, 2021, 11:19 am NST

The fifth item for the Magic of Maraqua Collection is now released, and features the Maraquan Petpets Shopkeeper! This item will only be available during September.








As this is the final item in the collection, the bonus is also available to those who have purchased them all:

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