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Neopian Times Editorial Database

The Neopian Times Editorial is a (usually) weekly column hosted by The Neopets Team that answers questions direct from Neopians. Unfortunately, these Q&A's are not easily searched on the Neopets site, so we've created our own searchable database. Convenient for looking up past answers!

To search, just type something in the box below! (The fewer words, the better... usually.)

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Page 2 of 379 (11341 Results)


Hi there! Several months back, I requested a wraith hissi for hissi day. My request made it into the NT, and you forwarded it along to the art team. I knew it wasn't a guarantee, but on hissi day the wraith color was released!! I just wanted to send a HUGE thank you to the team for making this dream come true, and with my premium species perk and a paintbrush purchase I have a very happy wraith hissi! I am so in love with this new transformation, THANK YOU for taking in requests when possible and for creating a site where communication goes back and forth between staff and users! I really just wanted to send some good vibes along to you all!

Ahh yay! Wraith Hissis for the win!

From Neopian Times, Issue 874. JN Editorial ID: 20263


Can you please fix the Striking Red Embroidered Gown? It's not working on some pets, Draiks in particular... Thanks

I have put in a request to fix this i'm hoping we can correct this.

From Neopian Times, Issue 874. JN Editorial ID: 20262


Dear Editor, fyi, the winners of the Caption contest that ended Wednesday July 31 still haven't gotten their prize or trophy! Can you look into it? Thank you!

So sorry about that, August came so quick. Prizes have been granted!

From Neopian Times, Issue 874. JN Editorial ID: 20261


The new dyeworks are amazing! Butttt I noticed the description to the original seashell throne was changed! :o could you fix it?

Done and done.

Donny's Corner: Donny has been hard at work, working on various fixes on the site including mostly mobile conversion and art fixes.

From Neopian Times, Issue 873. JN Editorial ID: 20252


Hello, the recent batch of dyeworks are gorgeous but unfortunately have some glitches. Dyeworks Black: Golden Sea Star Wig is layering on top of pet's heads so you can't see their faces. All of the new Baby Wading Pool colours don't work for Baby Vandagyres. Can you please look into these? Thank you in advance! ~~degenius

Yes we've actually fixed this now so should be all good. As for the wading pool sadly that is because this item was created before the baby vandagyre came out so sadly they do not get this item.

From Neopian Times, Issue 873. JN Editorial ID: 20251


Hi TNT ~ question for ya. Last month, I was posting good luck on the pound chat while advertising for the Caption Contest in my signature. I was swiftly warned for spamming and took the hint; I never did it again. Fast forward to this month, I see many users posting good luck on the pound chat while advertising CC. Can you clarify what is allowed and what isn't?

The rule is that you can have the Caption Contest link in your NeoSig as long as you are constructively contributing to the conversation of the board. We do not have a limit to which boards you can have this NeoSig unlike the Beauty Contest rules. But you cannot just post "GLT" or other things that add nothing to a conversation just so the NeoSig is seen. You should also not be creating boards for the sole purpose of advertising.

From Neopian Times, Issue 873. JN Editorial ID: 20250


A few weeks ago, I sent an email to recover my old account, (I wanted to use it as a side, and I made a new account that's now my main) but the attempt was unsuccessful. Desperate, I kept trying different birthdays until I was able to log in.(I should double check for typos next time) However, I'm scared of transferring items between accounts since I contacted support. Is my old account doomed?

No, the account is not doomed. If you want to start using it as your main, it would be fine to send everything to that account. If you are going to make it your side account, then you can send everything from that account to your main. Just remember if you are changing mains, please allow at least 24 hours between any dailies or other activities that award prizes or points on your old main to your new main. And as always only play games, buy and sell, or do any other activities that give prizes or points on your main.

From Neopian Times, Issue 873. JN Editorial ID: 20249


Will there be any more map revamps anytime soon? I think most of us were enjoying seeing more visually appealing maps and then they just stopped. Will the others get their spotlight anytime soon? ~~chocolatjellopudding

Gradually, yes. One more map should be out pretty soon, but the others will take longer.

From Neopian Times, Issue 873. JN Editorial ID: 20248


My dearest TNT, what happened to the release of Rukis for Ruki Day? I was so excited to make one. ~~lil_kaiju

Ohhhhh dear! WHAT happened to the release of Rukis for Ruki Day?! Fret not, dearest …., for we'll make sure you can create a Ruki on 5 August instead.

From Neopian Times, Issue 873. JN Editorial ID: 20247


So I seen the preview for the possible mobile version if neo and I liked it! Butttttt when i seen the favorites tab i wondered, what about premium people? We get the favorites/dailies tab with premium and I was wondering if there was gonna be something for premium people? Will we still have our premium tool bar? I love it so much and I don't want it to disappear! ~~_sissiy_sis_369

The premium toolbar isn't going anywhere. As for the favorites tab in the new site design, it's a pretty cool feature that we're excited to offer all our players. And for our very special premium players, we'll have a different exclusive feature for you to enjoy instead!

From Neopian Times, Issue 873. JN Editorial ID: 20246


Hello! I was unable to attend Comic Con but I am in love with the 20th anniversary pin. Is there any possibility that this pin or other pins from the Con will be made available to purchase for the users who were not fortunate enough to attend? We would love to support the site from home! Thank you ~~derrangeddragon

This was not in our plans, but we have a lot of you asking about it, so we're looking into a few options.

From Neopian Times, Issue 873. JN Editorial ID: 20245


Are you guys still working on 2-factor authentication? We're all desperate for it! ~~welikedots

The first step is to switch over to HTTPS. We're working on that. 2-factor authentication is something we'd like to take up after that, so no, we aren't working on it at the moment.

From Neopian Times, Issue 873. JN Editorial ID: 20244


Donny's Corner:

Custard Usuls - Bio body re-exported.

Darigan Lupes and Draiks - Re-exported bio head for both the pets

Transparent Unis - Bio body re-exported.

Island Buzz - Wings are re-exported.

Electric Buzz - The spikes on their head sometimes reverts to a basic colour's spikes. They should always be blue. Re-exported.

Darigan Blumaroo - give hind files to re-upload on the currect zone.

Darigan Kacheek - Pet's hair (Hair Front) no longer shows up on the pet even with no other items worn. Or it's been replaced with a basic Kacheek's hair.

Polkadot Mynci - The pet's head is missing when viewed in Flash

Facial Feature Issues

Female Christmas Meercas - re-exported Eyes

Grey Lenny - re-exported mouth

Darigan Shoyru - male and female angry eyes re-exported

Transparent Korbat - Eyes are re-exported

Male Robot Quiggle - Eyes are re-exported

Male Pink Shoyru - Happy male eyes are re-exported

Maracite Ixi - Eyes re-exported

Guacamole Injected Hot Dog was reactivated

From Neopian Times, Issue 872. JN Editorial ID: 20223


hi y'all! (: i was looking at my sweet little lutra petpet, and i noticed that they only have 3 colors to pick from! are there any plans to make more colors for this adorable petpet?~~ ninjarayne

There weren’t, but since you asked, we just made some. :)

From Neopian Times, Issue 872. JN Editorial ID: 20221


Hello Neopets Team! I noticed you've been given quite a few ideas/requests for new Petpet colors, and I thought I'd add my own to the ever-growing list! May I direct your attention to the lovely Psimouse? Cute fella, a tri-eyed psychic mouse, sporting a little umbrella. This underloved lovely hasn't had a new color since 2007! I think this guy should have a chance with a new color, don't you think? Perhaps Faerie, or Royal? Or even Halloween, with it being native to the Haunted Woods? Regardless, I do hope you all consider this wonderful cutie, and that you all have a lovely day!~~tahaleya

Done.

From Neopian Times, Issue 872. JN Editorial ID: 20220


Hi, TNT! I know Christmas is a ways off, but could we get a Christmas Miamouse? Miamouses, or is it Miamice, are THE most adorable petpets IMHO. Thank you so much for considering the request!~~blueberry_sweetheart

Got it.

From Neopian Times, Issue 872. JN Editorial ID: 20219


Hi Jayde! Hugs! I have a question. Since Neopets is also using Twitter and Instagram and we can post there and follow you there (which I do and am happy about it), is it allowed or not to tell friends in a neomail here (not on the boards) that we use also Instagram and where to find us there? Would like to know for once and all before I get another official warning for that.. Thank you for clarification! Hugs!~~marithdragon

Hi there, this is a good question. Sadly no, we do not allow users to exchange offsite information. We allow users to mention Neopets on Facebook, but not to give their personal information out. This is because we are still an all-ages site and do have many underage users. This is something we have always taken very seriously. So if we find offsite information being given or asked for, we will warn or silence when needed. So if you would like to mention Neopets on Twitter or Instagram here on Neopets.com, that’s totally fine! We just ask that you not give out your contact information there.

From Neopian Times, Issue 872. JN Editorial ID: 20218


Hi there! Can we expect a Premium Sale this year? :)~~jett_antonio

Yesiree! The Premium Sale is coming! We are working on possibly implementing some news things so the sale is still in the works. But we will keep you updated when further details arise!

From Neopian Times, Issue 872. JN Editorial ID: 20217


So last time the new toy flotsam's backfin was missing, this time I'd like to know if the eyes of the new Maractite Ixi are supposed to be like this? Maractite pets all have the same kind of eyes so is the Maractite Ixi with fuscia eyes the first of his kind? Id like to know if this was an "artistic" descision or a little mistake again. I hope it gets fixed in the near future as I like the original Maractite pets :D~~9nathali9

No just an upload error. To upload paintbrushes every single part of the pet must be uploaded individually including each and every emotion with different mouths and eyes. It can get quite tedious actually I've done it myself. But this has been corrected!

From Neopian Times, Issue 872. JN Editorial ID: 20216


I don't usually write into the editorial, but I can't take it anymore! Most players agree CAPTCHAS are ANNOYING and make this site less enjoyable!!! In fact, many users have stated that they spend LESS TIME ON NEOPETS NOW BECAUSE THE CAPTCHAS ARE SO INTRUSIVE, RELENTLESS, AND DISTRACTING. SO PLEASE TELL US NOW, TNT: When are you going to get rid of them??!! Honestly SO MUCH of this game revolves around viewing user lookups and pet lookups, it ought to be a priority to remove CAPTCHAS now!~~zysen

We’re trying to redesign the whole user experience for when Neopets goes mobile, and CAPTCHAS, while useful in keeping the site secure, certainly loses points for messing with the user experience. If we can find a good alternative, we’ll be sure to go for it.

From Neopian Times, Issue 872. JN Editorial ID: 20215


Hi TNT! Recently there's been some trouble on the Pound Chat with someone advertising a UFA pet but refusing to state the name. This means there's no way to actually know if the pet is real and applicants are supposed to blindly assume it's a legitimate pet. Is this allowed?~~pokemon_master_a74

If a user refuses to state the name of the pet, then that would raise our eyebrows too. The best option in these circumstances is to ignore the user and move on. Why invest the time in something potentially shady like that? We absolutely frown upon three-way pet trades. If anything goes wrong with these, we will not step in. They are done strictly at the users own risk.

From Neopian Times, Issue 872. JN Editorial ID: 20214


I recently sent an email to recover my old account. The problem is that I might have sent in too little information about my old account. I know that sending in another email is considered spam and that I can't file a ticket. What am I supposed to do?

If you got a reply from the team with your ticket number, you can just reply to that and it will add to your ticket. If you did not get a reply, then you might want to send in a new ticket. If that still doesn’t work, try sending it from a different E-mail.

From Neopian Times, Issue 872. JN Editorial ID: 20213


I know you guys get ton's of questions so I will keep it short and sweet... The Grave Danger Prize Pool has not been updated since 2014! Can we get a updated prize pool pretty, pretty, preeeeeety please?~~twilight_princess23

Sounds perfect for the month of Collecting!

From Neopian Times, Issue 872. JN Editorial ID: 20212


O Queens of the Editorial, TNT staff members, assistants, interns and all those work behind the scenes *checks behind the veil between our devices and the website, aha! There you are!* I was wondering if it was possible that on the Premium bar, the Change your Neopet Species button's circle will light up when 365 days has passed, please? I'm pretty sure my 365th day was July 2nd but it is now July 8th and the only thing lit up is the Premium Scratchcards button (it always lights up every Friday) and Premium Collectible Cards lit up on July 1st (like it does every 1st of the month for as long as my Premium gets paid). Thank you. *bows out*~~perduco

This is a great idea, and we’re putting in a request with the dev team to get it done.

From Neopian Times, Issue 872. JN Editorial ID: 20211


Hi! Is Fyora ever going to return to the Hidden Tower, or is that Baelia's permanent job now?~~fiery_sword

Oh no, Fyora is definitely coming back.

From Neopian Times, Issue 872. JN Editorial ID: 20210


 

Hi all, the team standings are finally here go check out the winners/standings if you haven't already. With that the prize shop is live as well. We apologise for the delay there was a lot of art/programming work that went into this along with site disruptions it made our jobs slightly more difficult than usual. But we are happy to announce it's here so please shop till you drop. The Staff tournament prize shop will be live early next week as well. Additionally Daily Dare is on its way! Now that Altador Cup is officially over we can begin to shift gears back to this event. In addition to this we have a few Comic Con updates as it is now only six days away! We will be at Comic Con at our booth #5566 once again! Come visit us & have a chance to spin the wheel to win fun prizes! We will be selling Neopets merch as well as having a photobooth for your enjoyment. On Friday the 19th we will be throwing a Deserted Fairgrounds themed after party at 7pm! That's right all the spooky things you love from this decrepit land will be featured at the Horton Grand Hotel in San Diego! Everyone is welcome, this is a free event! This is your chance to win fun prizes, play haunted games & indulge in spooky foods and drinks! We also want to share some of the things we've been working on with a few sneak peaks. There will be plenty of TNT members floating around from all different departments as well. Come one come all, we can't wait to see you there!

From Neopian Times, Issue 872. JN Editorial ID: 20222


Donny's Corner: Fixed the following PB-related issues:
1. Stealthy Lupe happy mouth flicker
2. Baby Poogle transient bio hair front flicker
3. Polka Dot Ogrin body becomes transparent
4. No wings on Magma Skeith
5. No wings on Clay Draiks
6. Wraith Cybunny
7. Woodland Eyrie white line below right foot
8. Zombie Blumaroo hind in wrong zone
9. Candy Krawk male eyelids flickering
10. Male Polkadot Krawk happy eyelid flickering
11. Fixed size issues on both Acara pbs Made the Evil Coconut avatar transparent
Updated art for Robot Vandagyre and Royal Lutari avatars.
Currently working on site technical issues as well...

From Neopian Times, Issue 871. JN Editorial ID: 20226


Hiii, I've noticed that the buttons for Charity Corner are still coming up when I view my inventory - any chance these can be removed. Thanks :)

With all that was going on this past week it slipped past us. We will definitely bring it up to programming next week. Thanks for the reminder.

From Neopian Times, Issue 871. JN Editorial ID: 20184


Hello all, please remove my user name. I would like clarification on the that's not rubbish avatar.After a week of research it has become evident that the more times the page is refreshed the more items stock contrary to the response in editorial 256. Can you please review and make sure this avatar is available currently? After several days of refreshing with friends we have not seen any avatar item stock. Please verify it is currently working and giving out avatar items. Thanks, Long time avatar hunter!

Bolstered by our recent expose about the Skarl Collectable Charm, we do believe we can -ahem- persuade a developer into taking another look at the avatar and telling us the truth about how it works. Just give us a month or two. In our experience, it takes a while.

From Neopian Times, Issue 871. JN Editorial ID: 20183


Hi, I recently came back to neopets.And I have a main and a side.I actually like my side's username better and would like to transfer everything over to that account and use my main as a side.I would close my shop, get rid of any stocks I have etc.Am I allowed to do this?

Yes, switching your main account is perfectly fine. Although you cannot technically close your shop you can remove all your items from the shop and just not restock it.Please wait at least 24 hours (if you can wait longer, a week is even better) before doing any dailies on your new main account after the last time you did them on what will be your old main. Once you do officially make your account your new main, remember you cannot use your old main to do any activities which would give you Neopoints or items. :) Good luck with the transfer.

From Neopian Times, Issue 871. JN Editorial ID: 20182


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