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Dave
Response to #NoNeoNFTs by TNT
  • Posted by Dave
  • Posted on October 11, 2021, 8:40 pm NST

Earlier this evening, TNT posted a response to this weekend's blackout and #NoNeoNFTs protest.

Most notably, TNT is apologizing for the disaster that the Neopets Metaverse project has been so far, including the actions and behaviors of the Metaverse team. In addition, it's been announced that Petra is no longer in an official community management role for Neopets, and is instead working on other "critical tasks" within JumpStart.

Disappointingly, there is no indication whatsoever that the Metaverse project will be canceled. We at Jellyneo believe the best course of action is to cancel the project outright. If that is not feasible, then we believe the second best option would be to retract the roadmap presented and cancel the planned NFT version of Neopia.

We believe cancellation is the way to go, because at this point, the Neopets Metaverse has tarnished the Neopets name and soured many Neopians' opinions on JumpStart as the "stewards" of the Neopets brand. We have seen countless expressions of disappointment across Neopia and social media for this project. And now, as you'll read in the statement below, JumpStart employees will be getting involved due to the incompetence of the Metaverse team, taking valuable resources that could have been spent on Neopets.com instead. If JumpStart is so stretched that the Neopets community manager has been re-assigned already, what tasks will fall by the wayside now that the Metaverse is getting professional moderation help by JumpStart?

As a reminder, this is the second failed attempt to bring cryptocollectibles to Neopets, and we're tired of it. (Read about the first failed attempt in our Neopets CryptoQuest guide.)

Here's the message in full:

Hi everyone,

We would like to apologize to the Neopets community, our community of advocates, and our newfound supporters. As we embark on the exploration of a new frontier through the release of Neopets NFTs, it is important that we at JumpStart remain mindful of the impact such a massive change can have on a fanbase that has been as dedicated as you all have been, for as long as you all have been. Recently, our communication has fallen well short of showing that we have that awareness, and the result has been communication or content that many considered to be disrespectful at best. We are deeply sorry about that.

As the stewards of a brand that is beloved by thousands of people, it is our duty to cultivate an environment that is as welcoming and inclusive as we can manage to make it. We have significant improvements to make on this front as it pertains to our NFT partnerships, so we would like to take this opportunity to clarify a few points:

- Neopets.com is not going away, nor is it being replaced by the Neopets Metaverse. As stated in a previous announcement, our involvement in the NFT project is happening independent of the support we provide to the Neopets site and will not interfere with our development plans.

- Cherrypicks, Moonvault, Raydium, and Solana are our NFT partners who work separately from the Neopets Team (TNT) who support the Neopets.com site.

- Please know that our partner's social media accounts are managed independently and do not reflect the views of The Neopets Team (TNT) or JumpStart Games. To help ensure an experience that better aligns with our product's values, we will be assisting with management of these in the future.

-The Neopets Metaverse Discord has been the subject of much controversy on the site due to the content allowed on the channel by a third party. In the near future, JumpStart will be present and assisting with moderation.

- Many of you have wondered about where staff from TNT have been during this turbulent time, in particular, TNT Petrichor. Petra has moved away from Community Management and is now assisting the company with other critical tasks, hence their absence. Our apologies for not being able to announce this sooner. Don't worry, Petra is still with JumpStart and may even pop in from time to time to say hi! As for the rest of the team, we are working on finding ways to engage with you all more frequently and clearly while being mindful of our obligations to partners.

- After consideration, we have decided to allow NFT related entries into the Beauty Contest.

Please know we remain dedicated to improving the Neopets site and will have more site conversions, updates, and new features for you soon. Thank you for your patience and understanding.

The TNT Team

As always, we will continue to watch and report the latest news on the Neopets Metaverse right here on Jellyneo.
Follow @jellyneo on Twitter for all the latest #Neopets news!

There are 69 comments below. Add yours!


tpandai, October 11, 2021 8:46 PM NST
I feel better knowing that we’re being heard. I’d feel even better if they’d just cancel this whole project.
pigfish99, October 11, 2021 8:47 PM NST
THERE WILL BE NO PEACE UNTIL NFTS ARE GONE FROM NEOPETS.
plaguemd, October 11, 2021 8:49 PM NST
My only concern is that there are probably some contractual issues preventing them from just dropping it, but honestly, at this point it would probably be better for them (and their bottom line!) to just reneg (renegg, perhaps?).
ummy - JN Staff, October 11, 2021 8:56 PM NST
We have UNANIMOUS condemnation from the community on this issue.

100+ people are believed to have cancelled premium just in the last few days and many more halting NC purchasing.

The beliefs of the Metaverse staff AND community have been made clear.

What more do you need to see to cancel this, JumpStart? It's clear that the shoe does not fit with this partnership and you cannot make a square fit into a round hole.

Neopets has survived this long due to its wonderful loyal following. But you will lose that loyal userbase over this. You are showing that the values and voices of your loyal fans don't matter. How can we trust you in the future to make the best decisions for the brand when you're willing to drag it through the mud? Polishing a pile of dung is still dung, even if you try to hide the smell - and that's what you are doing by letting these people continue to tarnish the brand.

It's not too late, JumpStart. #NoNeoNFTs
pikachu315111, October 11, 2021 9:04 PM NST
@ plaguemd:
That's been a worry of mine too, that there's possibly a compensation clause that Net Dragon/JumpStart would have to pay one/some/all of these companies in order to back out of the deal. I don't know why for such a project they would agree to one, but I suspect the higher-ups are so desperate for that NFT money they could have thought "well we're not going to back out so derpy derp sign us up". Hopefully this isn't the case and it's just good ol' stubbornness that's preventing this from going away.

But this did clarify at least TNT is not part of this. At most now they'll moderate the discord (my guess it'll be the team already moderating the Neopet's discord pulling double duty, hopefully get a nice pay increase too if not double) though they probably still have no control over the NFT process. Though, still, it should be kept in mind just because the Metaverse Discord will now be more professional and friendly toward users... that's because it's TNT in charge of it. This doesn't change the people who were previously in charge of the Discord, the ones being abusive to the userbase, are still running things behind the curtain. That they still plan on making a NFTopets which is essentially giving them permission to do whatever they want with the Neopet's brand image.
bolimdechuva, October 11, 2021 9:08 PM NST
“… we at JumpStart remain mindful of the impact such a massive change can have on a fanbase that has been as dedicated as you all have been, for as long as you all have been. Recently, our communication has fallen well short of showing that we have that awareness.”
- given literally EVERYTHING that happened, i don’t believe they HAVE That Awareness

“…it is our duty to cultivate an environment that is as welcoming and inclusive as we can”
- …and that’s why they associated with people that ignore anti-gay slurs and actively mock their target audience using images and expressions associated with neon*zis!

“The Neopets Metaverse Discord has been the subject of much controversy”
- it’s okay, you can say the word homophobia

“The TNT Team”
- The The Neopets Team Team. sorry i just found that hilarious lol
dave - JN Staff, October 11, 2021 9:09 PM NST
@pikachu315111: There is no Neopets discord. JumpStart doesn't have any existing Discord moderator resources, so they'll be pulling someone from somewhere else.

I'm also very unoptimistic that JumpStart placing a moderator in the Metaverse Discord will do anything. That place is toxic, and unless the entire Metaverse team is ceremoniously taken off duty and fired, the culture and attitude of that server will not change.

Just half an hour ago, you had a user calling the Neopets community a bunch of "softies that don't want to understand anything" receiving no moderator action. But another user who called NFTs a pyramid scheme was swiftly put into quarantine with posting abilities removed.

You don't solve the problems with the existing moderation team unless you wipe that slate clean.
clock_flower, October 11, 2021 9:16 PM NST
I'm so glad something good came of this, even if it was only a little bit
Hopefully this is a step in the right direction and a sign of better things to come (i.e. the project getting scuttled for good)
cordis_die, October 11, 2021 9:27 PM NST
I cancelled my premium membership over the debacle, so add me to that 100+. I didn't really care whether they introduced NFTs or not, but what really bothered me was the lack of respect Jumpstart has for the community and the appalling rhetoric being spread by the Metaverse team. I figure Jumpstart can do what they want with the brand, but it's a pretty sleazy strategy and, to top it off, they treat us like we're stupid.
winterland, October 11, 2021 9:31 PM NST
Well, at least we have a response.

Im a bit worried with the "Petra has moved away from Community Management and is now assisting the company with other critical tasks" part, they seems to be way short handed than I thought.

They should close this metaverse discord xd. Wonder if they would block everyone if thousands of users go there and say "this is a pyramid scheme"
recklesse, October 11, 2021 9:53 PM NST
Who are this ‘community of advocates and newfound supporters’?

Yet another promise to communicate more? They recruited a Community Manager specifically for that purpose … and then moved them to the sales department without letting them do any communicating.

So they’ve done what now? Rapped Metaverse ‘TNT’s knuckles and told them to mind their language? Told us to shut up and stop bothering our silly little heads about things we ‘don’t understand’?
zeelink, October 11, 2021 9:56 PM NST
@Dave. I agree, I hate that they have that discord up. It's just going to create drama because they are not interested in real moderation, they need it for advertising to crypto consoomers.

I'm glad there is a real apology, but it shouldn't be TNT that made it. It's not their fault their employer is greedy and morally bankrupt. I feel for TNT, how can you work on the site with a company like JS/ND that is making poor decisions like this?

All we can do now is wait and see how this NFT disaster fails.
novelista, October 11, 2021 10:03 PM NST
I've already decided I'm not going back to Neopets unless this NFT dung is scrapped. TNT just keeps digging itself deeper and deeper, and their complete and utter lack of awareness of all the junk that's been going on behind their backs is just rotten frosting on a dung cake.
katina_choovanski, October 11, 2021 10:23 PM NST
Blah, blah, blah, blah....so many placations that mean absolute ether. They are totally ignorant of the players that were perfectly happy with the game the way it was. All they had to do was fix the site with the end of flash-not re-invent it. This inability to give a rat's hindquarters is evident in every money grabbing thing they do. And still the site hovers in a state of limbo. Nothing has been fixed. No games from the wonderful and full history have been updated. Games in general are extremely scarce. There is no way to earn good neopoints in my opinion other than to sell nerkmids. I still cannot use my $1---+ closet. Can't customize my pets AT ALL. Why the heck do I still even come here? I wish they'd sell the whole thing to someone willing to put forth ANY effort to fix ANYTHING.
sosoeuso, October 11, 2021 10:30 PM NST
yeah that did nothing to move me they're gonna have to try harder

also sucks for Petra what did they do to get moved so suddenly?
1jediboy, October 11, 2021 10:40 PM NST
"I wish they'd sell the whole thing to someone willing to put forth ANY effort to fix ANYTHING."

Do you think Lori Grenier would take pity on us and buy the site?
Or maybe "Mr. Wonderful" Kevin O'Leary?
recklesse, October 11, 2021 10:41 PM NST
It’s possible someone at JS resigned and they moved Petra to fill the gap. Or maybe they transferred her to liaise with the ‘partner advisors’. (Just speculation on my part).
fihyn, October 11, 2021 11:01 PM NST
if only it were possible to idk crowdfund an effort to buy neopets away from jumpstart. it’s a nice little fantasy I’ve been indulging more and more.
cay, October 11, 2021 11:04 PM NST
I don't really care about the nft thing. I care about my pets and I'm looking forward for brighter things like pet slots/UC pets. I wish Petra all the best in their new position!
cheetah, October 11, 2021 11:28 PM NST
"...while being mindful of our obligations to partners."

ah. so they're stuck in a terrible contract that should have never been signed. got it.

someone needs to confiscate neo from JS.
jascolors, October 12, 2021 12:34 AM NST
Thanks for the continued JN updates. Its good to see TNT is aware of and acknowledging what a significant decision to the neopets community the nft issue has been thus far. I think being aware of ongoing concerns and taking steps to do what they can within their ability to change things (sharing moderation, etc.) indicates a desire to head in the most optimal direction they can find forward.

Completely unpopular opinion here, but I think that at some point fans of a game can only be "fans" - that is, taking the experience that is offered, or simply leaving it for something else. Petitions, boycotts, cancellations, and argument can only achieve so much when the project team is working with constraints (either contractual at this stage, or even just the day-to-day monetary constraints they work around as a necessarily profit-making company).

Do I think the NFT thing is a cash grab making use of the neopets brand? Absolutely. Are they likely to fail miserably in making a 'metaverse' world experience? Most likely - their roadmap is incredibly overambitious. But I think TNT/Jumpstart/whomever has a right on the creator side (or perhaps, even a responsibility to the player community as well) to look into all potential avenues of supporting neopets.

Things have been broken for years. KQ is dead, BD broken, plots are non-existent, the neopets experience has slowly fallen into disarray over the years. Is this the neopets we should defend to the grave? Wouldn't it be nice to dream that in an ideal world, if they had the money to hire more devs, they might be able to work on all the features that the community actually wants (no, not nfts, but actual neopets improvements), and bring more people into the community? This is not an "NFTs or plots" tradeoff scenario - plots only happen when there's enough support to make them, and with the way things have plodded along I'm not sure we'd ever see another without some drastic change, to be honest. I'm not saying that NFTs w
jascolors, October 12, 2021 12:36 AM NST
I'm not saying that NFTs would necessarily bring in the money they would need to revamp the site- but there is an absurd amount of money just floating around in the crypto space. Its possible if they built enough hype and support in the NFT world that they could make a decent amount to invest back into the main neopets experience. I'm pretty sure the cash grab is entirely a move to pull money from the NFT community, by the way (not the existing neopets player base), and if those people are okay with that, then why not see what happens?

I get that there are a lot of downsides. Many of those in the NFT community are not quite same as neopets people - the ideas of filtering certain topics/language/ideas for community cohesion and respect vs. jumping on the latest trendy cool memes could feel like night and day. An NFT experience could feel 'pay-to-win' in many ways (because yeah, that's what it is). But to be honest, I've felt the actual site has been getting only more 'pay-to-win' for years anyway - with all of the NC wearables for customizing your pet (or training cookies/stat-boosting cakes for either bd training, or training bd pets for pet trading purposes), hasn't it been relatively possible to pay to win lately anyway? I used to be entirely anti-neocash, at the end of the day its important for a site to have revenue streams to continue existing. Third party partnerships fall into a similar category - we might want everything to be free, but at some point, maybe the site has to actually explore options for generating funds.

In any case, if you're happy with how the site currently functions without any NFT influences, then why not let the NFT community dump their money into some grand aspirational metaverse project that could fall apart tomorrow, and keep enjoying the core neopets site and experience (that TNT has already committed to developing, maintaining and building the same as always, regardless of this third-party experiment)?

I would hate to see
jascolors, October 12, 2021 12:39 AM NST
...I would hate to see this be what breaks neopets - as I've seen some suggest could happen. But would it really be NFTs that break neopets, or a unyielding community that decides to dig in on abandoning the site, cancelling premiums/nc/any last bit of support the site has that would really be the issue? If TNT continues to apologize and do whatever they can to address the issue but are firm in continuing with the project, maybe at some point the community can consider supporting them despite their shortcomings. Or not- but just some food for thought.

Also sorry for the weird breaks and absurdly long text. If you stuck through, thanks for reading my ramblings taking a rather unpopular look at the matter lol. Not trying to change any opinions, but maybe just open up potential for possibly thinking about things from a different angle.
apophis324, October 12, 2021 12:57 AM NST
Not a day seems to go by that I don't have to plow through long posts and comments and I'm afraid I'm getting tired of it. Sorry all, I'm going to bury myself under a rock and I won't come out until it's safe..

Or there is less to read. Come on people, I'm lazy XD
herdy - JN Staff, October 12, 2021 1:12 AM NST
TNT: This won’t take our resources.
Also TNT: we’re now committing our resources to their social media and discord server.
jascolors, October 12, 2021 1:23 AM NST
Neopets players: We want nothing to do with NFTs.
Also neopets players: Stop the presses, we're shutting everything down till you deal with the flaming NFT mess in front of us.

Not saying one is better or worse, but if neopians ignored the nft craze, TNT could also. Part of the TNT job is responding to neopian feedback though, so, here we are.
vampyraya, October 12, 2021 1:33 AM NST
Oh well, that statement to me is just proving what I thought was happening.
On top we have Net Dragon, who are just greedy for the money. Below that is JS in the middle of "oh nice money", but also "this isn't going as smoothly as expected". And then there is TNT, who probably have an opinion, but we will never get to hear that.
The community manager now working somewhere else, sounds a lot like there being a situation of Petra saying "Look, this is a *insert words I don't want to use*, we have to act on this" and JS acting by removing her from the position.
As long as Net Dragon doesn't get the message, nothing is going to change here.
cheetah, October 12, 2021 3:52 AM NST
"Neopets players: We want nothing to do with NFTs.
Also neopets players: Stop the presses, we're shutting everything down till you deal with the flaming NFT mess in front of us."

these two things aren't contradictory.


"Not saying one is better or worse, but if neopians ignored the nft craze, TNT could also. Part of the TNT job is responding to neopian feedback though, so, here we are."

if we ignored it, they would continue a partnership with a company that makes NFTs, which is something many are against and why many are protesting. if nobody had voiced their opposition and they got the message that people were okay with them, they may have done WAY more with that roadmap and the site as we know it may have been replaced or had significant resources taken away. it's disingenuous to imply that if people just ignored the issue at hand it would resolve itself in a way they would be happy with.

I get what you're saying in your longer above posts. the argument could be made that the main thing JS is doing here is taking advantage of a gullible, wealthy crypto market that will throw money at anything, not the actual playerbase. okay, fair enough. the issue still remains that they're also profiting off and promoting an INCREDIBLY wasteful and destructive practice in the midst of a global climate crisis. no cryptobro dollars (bit of an oxymoron, but you get what I mean) are worth furthering the frying of our planet in order to create something as useless as an NFT.
zeelink, October 12, 2021 4:28 AM NST
"but if neopians ignored the nft craze, TNT could also."

That's very unfair to people who are worried about the direction taken by JS. 'Just ignore issues and things will work out' has not worked very well for Neopets in the last few years.

Do you remember when JS/TNT got involved with a literal scammer to produce merch just a few years ago (keychains and pins(?) IIRC)? Neither JS nor NetDragon have provided any evidence that they are trustworthy or reliable these last few years. If anything, they have shown that they can make insane decisions and then force TNT to try and implement them. People are absolutely right to be concerned about these NFTs, especially after that social media disaster. It was JS's choice to now involve TNT in the metaverse mess, and you cannot blame the protesters for that.
xoxofate, October 12, 2021 5:50 AM NST
IDK: I'm not as upset now. I'm actually kinda like... OHKAY: hear me out. I want Keyquest and Habitarium and Treasure Keepers back. I want to be able to use the battledome and play all the games and try and get avatars. I want to Events and Stories and OC's and I want new countries and things to do. I want to see Neopets thrive and I get it...it means they'll need money. I've started a new Premium account. I know. I'm sorry. But this does feel like they are trying to apologize and tell us how their hands are kind of tied...because they want to survive. I want them to survive too. MAYBE change is scary. MAYBE the idea of having to pay to play neopets kinda sucks. Maybe they can set up "scholarship accounts" and stuff, like other crypto games do. Where you can get an account on loan basically, and pay it off later. I just....I'm not fighting for this broken Neo. I still love my friends, or what feel like friends, on TNT and I want things like they used to be in the early 2000's. I'll fight for that. Not to burn it down if I'm no pleased in ever fashion. That's; fascist.

TNT are our family. They gave us this safe haven and they love it too. I won't forget that. Please don't forget that. If they lose us; they lose their chance to make Neopets what it deserves to be. Don't you wanna see the word "secure" appear in front of Neopets one day?!

IDK you guys. Let's calm down. Let's let them try. And if it bones. No less for the loss. Neo is at least, still there and broken.
xoxofate, October 12, 2021 5:54 AM NST
I still think NFT's are garbage though. I'd rather just outright pay 10's a month for a basic premium account to play.
tpandai, October 12, 2021 6:44 AM NST
Here’s something to keep in mind for those who are saying “maybe this isn’t a big deal” … The nfts we have been presented with are literal garbage. Minimum effort - not personal - AND EXPENSIVE. We already can do more for free (yes the site is in bad shape but technically playable and MUCH less controversial). And what makes you think anything else in the “metaverse” is going to look any nicer or have more effort put in? The metaverse and its supporters have put us down time and again and have really just shown that they only want your money and clearly don’t care about the quality of content they put out. If they did, they wouldn’t have stolen assets from a fan site and maybe would have produce a more personal nft from the start. The metaverse is just laughing in the face of neopets and its community and doesn’t care. They don’t deserve our support or respect or money.
tpandai, October 12, 2021 6:47 AM NST
And as far as not giving money to neopets: I know they need money desperately to fix the site but big companies tend to only see dollar signs. In other words, if you keep giving them money they’ll keep doing whatever but when you withhold your money they perk up. We have their attention, they know something is wrong and HOPEFULLY they are scrambling to fix it.
anomally, October 12, 2021 7:20 AM NST
I think we should continue to keep doing blackouts, regardless if there is some sort of contractual agreement going on. Maybe they should have thought about that before they decided that they wanted to be involved in a project that just helps to destroy the Earth and tarnish Neopets.
jessalynn, October 12, 2021 8:00 AM NST
TBH, I'm glad they acknowledged this.
thecrazyoo, October 12, 2021 8:39 AM NST
I just can't stop laughing at "The TNT Team"
recklesse, October 12, 2021 8:53 AM NST
I just can't stop laughing at "The TNT Team"
---

Guess they have to differentiate themselves from the Metaverse group who are calling themselves the Neopets team.
suzuka - JN Staff, October 12, 2021 8:55 AM NST
I don't see any indication that funds they theoretically raise from this are going to go back into the site. NetDragon/JS haven't shown a willingness to invest in Neo for years, just trying to milk it for all they can before tossing it in the trash. I genuinely don't think they care much what they do to the value of the IP or the opinions of players in the process. I think it's also been made clear that the people actually working on the site (aka the current 'TNT') have very little input or power in the decisions being made.

Neopets being a required pay-to-play seems unlikely to gather much interest, and I can't imagine that it'd be a profitable or realistic venture, even if they did make the site workable again. I've paid for premium for perks, but also cancelled it when it wasn't financially the right choice for me, and still been able to play Neo just fine. I'd have no interest in permanently dumping my money just to play the basic version, and can't imagine many people would.

There are various potential futures for Neo and the IP, but all of the good ones require serious focus and investment of time and resources to get running. JS pulled the plug on mobile efforts and fired all the long-term staff shortly after they acquired the site, so I think it's pretty evident that they're not here to establish something that will last a long time.
onelittlespark, October 12, 2021 8:56 AM NST
This acknowledgement absolutely sounds like a commitment due to contractual obligation. The Metaverse will likely continue forward, last a few months, and end up closing. The current Neopian community has already rejected this project. The only ones who will possibly buy into this are NFT lovers and former Neopians who haven't been on the site in years who want to be a part of the 'new' Neopets. The money will be taken and the project will fail, like every other project under JumpStart guidance.

It's almost as if short term gains mean more to NetDragon/JumpStart than long term commitment.
onelittlespark, October 12, 2021 8:57 AM NST
Separately, this animated series was supposed to start about now and that project has been absolutely pushed off a cliff in favor of this NFT nonsense.
problematicperiplum, October 12, 2021 9:07 AM NST
We hardly got any updates on the TV show, with the most recent being that it would release in Fall 2021. We're here now, and we still know next to nothing. Safe to assume the project died early on
nobody, October 12, 2021 9:27 AM NST
They're paying attention.
Their hands are tied?
Augh.
nobody, October 12, 2021 9:33 AM NST
They should close this metaverse discord xd. Wonder if they would block everyone if thousands of users go there and say "this is a pyramid scheme"
---
Could Jellyneo organize a raid event like this, too? They'll end up filtering those words just like they banned gay. But we could get creative and each person find alternative ways to say it.
rynneer, October 12, 2021 9:33 AM NST
sigh.
y'know what? I'm done. I'm through. I came back to Neopets last year because I was a tired junior in college looking for a nostalgic distraction. And it was fine for a while. But I can't in good conscious support Neopets anymore. And it sucks, because I found a ton more success on my new account than ever- even a Fountain Faerie quest.
I just can't do it anymore. I'll pop by jellyneo in a bit to see if anything has changed, but I'm putting my accounts back on ice.
Goodbye, y'all. It's been real.
recklesse, October 12, 2021 9:39 AM NST
They aren't going to close the Metaverse discord.

It is the main recruiting ground for 'investors' in their NFT products.
cheetah, October 12, 2021 9:41 AM NST
what's the likelihood of JS selling the IP to a company that will actually treat the staff, players, and site itself at least somewhat better than it would treat a burning pile of trash that farts out dollar bills on occasion? 🤔
recklesse, October 12, 2021 10:23 AM NST
what's the likelihood of JS selling the IP to a company.....
------

In light of recent events? None.
bumblebee856309, October 12, 2021 10:45 AM NST
Yes the statement was a bit wishy-washy but at least TNT have finally acknowledged their site user's voices. Like some other comments have stated, it does sound like they are contracted to a certain degree to do this NFT thing which sucks, but again the more vocal the user base is, it should motivate a reaction elsewhere in the company for more things to be done. TNT were probably pulling their hair out over the past few days as the user base imploded and the metaverse crew thought they could get away with being as cocky and arrogant/ignorant as they could be, which I think is good that TNT acknowledged this. Just proves how childish those people are in the metaverse crew.
lightsideoftheshadow, October 12, 2021 11:01 AM NST
This doesn't mean anything to me. Too little, too late. They know this isn't what we want but are trying to placate with more moderation, something so basic that should have been there from the beginning.
fobbo, October 12, 2021 11:12 AM NST
Like it is with most games with recent controversies, we're only being "heard" when it's starting to hurt their bottom line. (same thing happened to an RPG in Azeroth)

I'm expecting a short period of increased staff communication and a few content dumps to sate the mob (Charity corner is practically ready anyway) and inevitably there'll be members eager to jump back to the defend JS after a few meager crumbs of content.
galifan, October 12, 2021 11:18 AM NST
With apology in advance to all Hissi, TNT speaks with a forked tongue. Thanks, JN, for holding the line.
recklesse, October 12, 2021 11:20 AM NST
I don’t think they have any content ready to ‘dump’. They already announced that there will be no charity corner this year. Not sure what makes you think otherwise.
dave - JN Staff, October 12, 2021 11:27 AM NST
@jascolors: I get what you're saying, but my simple retort is that JumpStart chose to license out the Neopets brand for NFTs, and they have much better choices on what they could have been licensing.

Since they're so willing to license out the brand for other games to be created, why didn't they take the existing community into account? Why didn't they license out, say, Key Quest to a dev shop that's willing to make a new version, perhaps a mobile app?

The reason is that they're not considering their existing customer base at all.
topologist, October 12, 2021 11:53 AM NST
As a person with a masters in public health, one of the most important things impressed upon me in my training is the importance of community dialogue. Having a community manager was one of the most positive steps I had seen out of TNT, and to have him taken away to manage the Neopets Metaverse (without a replacement) feels like a slap in the face. As I also understand it, TNT Petra was also going to be working on getting a community-based revamp of charity corner; I can only assume now that other, already strained staff members, will have to take up the slack. It is purely unacceptable to put this much work on your employees, and to put such a strain on the understanding of this community. We have stuck with you through thick and thin, but now it is very, very thin. Please do not reverse the progress you made in installing a community manager by stepping two steps backward into the sand.
woodenclaw, October 12, 2021 11:55 AM NST
only advice i can give ya'll is too keep going. keep boycotting, keep cancelling premium, keep making a racket. if we're quiet about it nothing will get accomplished.
bolimdechuva, October 12, 2021 12:59 PM NST
i don’t think we’re an “unyielding community”, i think we’re a community that has stuck around for 20 years out of pure love and nostalgia, that is being forced to see this brand we used to adore being gutted and transformed into an arrogant, soulless beast of capitalism, and that’s being actively mocked by these people (that allow homophobic slurs in their servers and use memes associated with neon*zis). i think it’s fair to be as upset as we are.

(also, i personally haven’t paid a cent to neopets ever since i started playing as a child and i’ve always had a blast — i don’t think the site as we have it now is pay-to-win)
bolimdechuva, October 12, 2021 1:05 PM NST
if we just sigh and buy/ignore the NFTs just because Neopets Needs Money To Work Good, they are just going to keep doing this kind of thing with absolutely no regard to their community until the entire website is nothing but a hollow husk of itself.

and i was under the impression that a LOT of people were very excited already by things like extra pet slots in the NC mall and all the new merch that was coming out. like in my opinion this (NFTs) wasn’t necessary to keep the site afloat. but that’s just the feeling i had gotten :/
seven_dead_owls, October 12, 2021 2:07 PM NST
I look it as they sold out for the possiblity of an easy cash grab with Metaverse doing the work. They need money but don't lisen to users when it comes to what we'd spend it on. I was excited for merch until it came out and saw the prices, the merch worked before because it was affordable for the majority. Stickers, notebooks, plush, the real life trading card game, all wildely popular and would be again now. A $10 plush, I could pick up a second for a friend who played or didn't play but would think it was cute and maybe entice them to start but a $50 blanket or a $120 necklace, yeah no, even the enamel pins are too expensive to collect for the average player. They could do the McDonalds or BK thing again as they were so popular they sold out every time they had them. Put ads for the site out, I think I saw the comercial all of twice before they quit showing it. Bring back Treasure Keepers, KeyQuest, Habitarium. They could be liscenced out and turned into apps or FB platform games. I'm not opposed to paying micro site transactions (on top of my premium or added to make it more enticing) for a better experience, it would be a better option than NFTs, like find your magma time instantly, second chance at Von Roo for the night, pay Tarla for a random item each day/week if you always miss her, buy items that can't be found (like stamps) with real money, because lets face it we've all seen the sites doing it already and players risk it, JS could get that money instead of them.
At this point I would think Metaverse would have been in breach of any kind of contract they had with JS after the degrading posts they've made. They could find a loophole if they really wanted and back out.
darella, October 12, 2021 2:12 PM NST
How can they not see that we just want this **** gone? We don't need more explanations, we already know what the deal is and we hate it.
coryldork, October 12, 2021 3:16 PM NST
Really annoying that they brought in a community manager and then just shucked her somewhere else. All of this is a crap-show, but this one is just the one that makes me really stop believing that they know how to manage their resources or the website. Petra was announced as a community member on August 13 and by October 12, she isn't doing that anymore.
libra, October 12, 2021 4:24 PM NST
funny, in a bad way, how many neopets fans are responding to this on twitter with their own different racist 4chan memes. would appreciate the rest of y'all calling it out when you see it. that "yes" chad meme is just as much a racist dogwhistle as pepe, wojak, or "fren".
libra, October 12, 2021 4:35 PM NST
are we, as a fandom/community, gonna talk about Mystery Island and Shenkuu after this, i wonder? if we're gonna make this about the neopets community being anti-racist? are we gonna talk about the cesspool that is the neoboards?
dustin, October 12, 2021 4:42 PM NST
Just don’t buy any of the NFTs. They’re obviously not changing their plan at this point.
It’ll shut down just like the other one did.
sentehisshou, October 12, 2021 5:57 PM NST
did petrichor do literally anything besides post their introduction on the boards that one time?? they were specifically hired to be community manager and IMMEDIATELY transferred to a different job even though right now they are in desperate extreme need of community management..... wild
cheetah, October 12, 2021 11:20 PM NST
"and i was under the impression that a LOT of people were very excited already by things like extra pet slots in the NC mall and all the new merch that was coming out."

you're correct. people were extremely excited for UCs and pet slots. JS had an incoming flood of revenue on the horizon and this just whooshed a chunk of it away. how large that chunk is, we don't know, but their timing was awful (not that there's ever a good time to pull something like this) and they've damaged the site's image and future regardless.
funnysaurus, October 13, 2021 12:59 AM NST
This response sucks, tbh. They maintain that they have no control over partners' social media accounts & discord servers, yet continue to willingly associate the Neopets brand with MLM scams supported only by homophobes. I'm definitely in that 100+ that has cancelled premium AND stopped purchasing NC. I wish a lot of others who purport to disapprove of the decision to release NFTs would also pull financial support of the site.
robberbaron, October 13, 2021 10:39 PM NST
Dear Neopets Community,

Mmm-hmm.

Sincerely, TNT
roshchodesh, October 14, 2021 2:42 PM NST
Would it be okay if I said I hope not one single solitary NFT is bought? Or would that be mean-spirited? Because I do hope that.

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