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Dave
Credit Card Payments to Return
  • Posted by Dave
  • Posted on November 16, 2020, 2:27 pm NST


As we write this post, the secure payment section of Neopets (where you directly purchase Neocash and manage your Premium membership), is currently down for maintenance—a new credit card processor is being implemented!

Heads up Neopians! The NC hub pages on http://secure.nc.neopets.com will be down for a short period of time while we get credit card purchases back up and running. (This includes the premium membership and Neocash purchase pages.) We'll let you know when everything is live again!

From the Neoboards, November 16, 2020

We expect that once the downtime finishes, you will once again be able to purchase Neocash with a credit card and switch your Premium membership back to a credit card from PayPal if you so wish. (If you never made the switch, we also expect you will still need to add your credit card to the new processor. For security, your credit card info usually doesn't transfer in situations like this.)

UPDATE: Credit Card payments are now live for both NC purchases and Premium subscriptions.

If you take one of the following actions below by November 30th, you will receive a 500 NC bonus (awarded after 11/30):

  • Sign up for a new Premium membership using a credit card as your payment method.
  • Updating your existing credit card info on your existing Premium membership (if you do not add your CC info to the new payment processor, your Premium membership will end instead of renewing).
  • Switch your existing Premium membership billing info from PayPal to credit card.
  • Purchase any amount of Neocash directly from the NC Mall.
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There are 24 comments below. Add yours!


topaz644, November 16, 2020 2:35 PM NST
"For security, your credit card info usually doesn't transfer in situations like this"

*Usually* is the operative word

I'll stick with paypal.
topologist, November 16, 2020 5:46 PM NST
Additionally, as of this writing, after my first purchase of NC (which was processed instantly for the amount purchased; I imagine bonuses will be awarded later), I can no longer make further purchases. The page redirects to a page titled 'Server Error' with the message 'Oops! An error has occurred. Please try again.'.
folarah, November 17, 2020 3:09 AM NST
I updated my CC info and didn't get 500 NC

I also had switched it to paypal before, so I assume I switched it back to CC, even though it looked like I was still registered with only CC....

Anyone get the 500 NC for doing any of those things?
targoefista, November 17, 2020 5:55 AM NST
Hrmmm, I purchased some NC direct and it hasn't shown up in my account yet (the NC I purchased). I'm a little annoyed by that. I'll wait a bit to see if it shows up, though the transaction has already gone through. Also have this weird glitch where I keep in seeing my side account logged in when I go to the main page, but when I click anywhere else it shows me as being logged into my main. Not sure whats up with that.
dave - JN Staff, November 17, 2020 8:55 AM NST
@folarah: No one has received the NC yet. You won't get it until after this promo period ends on 11/30. (So expect it to show up around the first week of December.)
purplebin, November 17, 2020 9:29 AM NST
I've only ever gotten NC through the NC cards. If we buy NC directly through the mall do we also get basic gift boxes?
tomato99, November 17, 2020 9:58 AM NST
@purplebin No boxes if you buy directly from the site. Just card.
topaz644, November 17, 2020 10:06 AM NST
Does the 500 nc stack with the Birthday 150 nc code?
folarah, November 17, 2020 1:11 PM NST
Thank you!
dave - JN Staff, November 17, 2020 3:02 PM NST
@topaz644: The 500 NC bonus can't be applied to any purchases until you receive it in December (at which point it would be like you purchased 500 extra NC yourself--usable on anything!)

The Y22BIRTHDAY expires on November 30th, which is before you'll receive the bonus NC.
topaz644, November 17, 2020 3:18 PM NST
So if I buy nc now with the B'day code (which I plan to do--gotta get my Stocking Stufftacular) that will qualify for the 500nc bonus in December?

I'm trying to squeeze as much discount as I can in because I still have to do real life Christmas shopping
terragainsborough, November 18, 2020 5:16 PM NST
Can you get 500 NC more than once? Like if I update my credit card and buy some NC with it can I get 1000 bonus NC?
purplebin, November 19, 2020 11:58 AM NST
I get NC cards from ScratchMonkeys. They were sold out of the $25 cards for most of yesterday, but they were in stock later at night. You only get the bonus 150NC from the $25 cards.
To qualify for the 500 NC from TNT I just bought 500NC through the mall with my credit card.
dave - JN Staff, November 19, 2020 1:27 PM NST
I'll second ScratchMonkeys as a reputable source of NeoCash cards: https://scratchmonkeys.com/Brands/Neopets

We don't have any sort of official relationship with them, but we've chatted with them before and our own volunteer staff have always had good luck when purchasing from them.
forgottenbirthdays, November 19, 2020 11:14 PM NST
doesn't the bday code get entered when you are checking out in the NC mall, not purchasing the NC?
1jediboy, November 20, 2020 1:38 AM NST
Here's hoping for a partnership deal! 🤞😊🤞

Maybe we could earn free Neocash cards given by ScratchMonkeys to Jellyneo?

Remember the old one with the key-chains you did?
reiko, November 20, 2020 5:48 AM NST
@1jediboy
Not sure about ScratchMonkeys, but I too am an official reseller and definitely can make a partnership with Jellyneo and have some free cards work if they wish to do so as well
swevin, November 21, 2020 8:33 AM NST
@reiko In your last (now deleted?) post you talked as if you were a customer. I knew you weren't then as the reseller page aslo had reiko in the name. I have zero trust in you.
reiko, November 21, 2020 11:32 AM NST
@swevin
Post isn't deleted, it's right up there. And no problem, that's your right not to trust. That's why I have 50 or so positive feedback on shoppy (which is dedicated to bringing affordable, cheap NC to neopians) and thousands more on my website where I sell other gift cards too.
reiko, November 21, 2020 11:35 AM NST
Also please note that English isn't my first language, so apologies if it sounded like I was a customer and not the supplier.
amoutre, December 2, 2020 4:53 AM NST
Anyone else purchased Neocash directly from the NC Mall and didn't receive the 500 NC bonus? Kinda worried I'm the only one lol

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