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All the Key Quest help you'll ever need.
Take a tour of the entire planet of Neopia.
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Welcome to Jellyneo, the #1 ad-free Neopets help site! We offer news and tips for the popular online game Neopets. Here's what you can find on the site:

You can also register a jnAccount; it's free and lets you access special features! (Find out more!)

Pick your news: Neopets News Jellyneo's Twitter Feed | Crossword | Site Updates | Daily Puzzle

NC Mall / Premium Compensation
  • Posted by Terry
  • Posted on September 26, 2014, 5:56 pm NST

For those of you who had time-based items active before the move or are Premium subscribers, TNT announced their compensation plan for time lost today.

NC Mall:
  • Time-Based Items: For items that are time-based (like fortune cookies, for example), you should contact Support for reimbursement.

  • If you purchased items earlier today from the NC Mall, had NC removed from your account but no item given, you should contact Support.

Neopets Premium:
  • Subscriptions: These will be extended by giving free days. (They'll be given next week.)

  • Scratchcards: If you didn't get your Premium scratchcard during the downtime, they'll be given to you next week.
Book of Ages News: Storylines from Neopia
  • Posted by Dave
  • Posted on September 26, 2014, 12:34 pm NST

We've got another update for our revamped Book of Ages!

Another exhibit from our Neopian Museum, the plot summaries, has now been moved over to the Book of Ages. You can find them in our shiny new events section.

We also added some new entries for the Daily Dare and Desert Diplomacy events!

More Updates
We've been quite busy this week:

You can find two new entries, Old Characters and Scrapped Pets in the history section.

We also added some new entries to our species section for the other types of creatures you might find in Neopia: Faeries, Humans, Petpets, Petpetpets, and Unknown creatures.

Watch this space for even more updates as we continue to add to the newly revamped Book of Ages.
Downtime Roundup
  • Posted by Ian
  • Posted on September 24, 2014, 5:44 pm NST

We've had quite a few delays the past few days, so here's a collection of everything that has been announced the past few days.

Poogle Colours:

Wraith | Dimensional

Poogle Outfit:

Faerie Festival:

Gormball Championship:

Skeith Colours:

Desert | Eventide

Skeith Outfit:

Pet Colour Goodies
  • Posted by Ian
  • Posted on September 24, 2014, 4:41 pm NST




Desert | Eventide
Downtime Trivia Challenge: Trophies Awarded
  • Posted by Dave
  • Posted on September 22, 2014, 1:44 pm NST

If you participated in our Downtime Trivia Challenge by answering at least one question correctly, you should now have your shiny new trophy and cabinet theme!

Trivia Challenge Expert!

You can find your new trophy by going to Account Settings and clicking on "View Your Trophy Cabinet". From there, you can also change your theme to the new cabinet theme.

Curious what the answers were? Check out the cheat sheet.

Thanks for sticking with JN during the Great Transition Downtime! And of course, we'll be back in December with our traditional trivia challenge.

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